Job Description
ESSENTIAL JOB FUNCTIONS:
Drive sales and growth to meet and exceed revenue and margin objectives
- Manage the budget and P&L for the sales organization
- Partner with the construction and development teams in entering new markets including capital expenditure for dedicated new construction
- Oversee all sales activities in our Commercial segment
- Formulate and execute customer acquisition strategies, developing processes, organizational structure, and metrics necessary to hit and exceed sales objectives
- Develop an integrated channel strategy (SMB, inside sales) to maximize revenue and profitability
- Collaborate with business unit leaders in driving improved customer experience, process improvement, and cost discipline
Build a modern, optimized sales organization
- Modernize structure, talent and working processes with a view to transforming current sales practices to use a more strategic and insight-driven sales methodology with appropriate incentive plans in place to drive desired behavior
- Top-Grade existing team to ensure A-players are retained and others are improved or replaced
- Build a culture of professionalism, accountability in sales and drive continuous improvement of sales activity. Be a culture carrier.
- Implement an innovative route to market that includes sales organization design, channels partners, and sales operations to maximize effective and efficient market coverage
- Identify and build plans around financial improvement initiatives with strategic customers
- Create an efficient, effective customer engagement model to promote expanded coverage while reducing duplicative roles
- Identify, develop, and promote future sales leaders of the organization
- Execute price optimization initiatives to improve profitability
Build on the existing marketing strategy and execution
- Meet or exceed customer acquisition targets, upsell and penetration rates by developing lead generation initiatives and competitive offers
- Enhance and evolve digital marketing strategy including online search, display, and social media campaigns
- Develop new customer acquisition programs to support the launch of fiber services in new markets
- Develop programs in support of the customer experience to reduce customer churn and improve ROI across the customer lifecycle
- Develop program in new greenfield markets to drive brand awareness
Align sales and marketing initiatives to accelerate the value creation plan
- Establish go-to-market strategies and partner with leadership team to identify product service price points and deliver competitive analysis
- Provide leadership and collaborate across the organization in the pursuit of revenue targets with key business partners
- Coordinate with the network teams to assure capital deployment is aligned with sales efforts to maximize ROI
- Drive cost discipline within the business to achieve organizational goals
- Align with senior team members to identify the key financial levers to drive shareholder value on a consistent basis
JOB QUALIFICATIONS AND REQUIREMENTS:
- 15+ years’ leadership experience in sales, preferably fiber internet
- 5+ years of experience with demonstrated success driving significant revenue growth in a multiplatform communications service provider of similar scale
- Experience managing multiple sales channels, including small-medium businesses, inside sales.
- Experience managing or working closely with marketing to optimize sales pipeline
- Team oriented, collaborative while inspiring followership on the team
Standard EEO Statement
Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran
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