Customer Service Representative (Part-time) - Storage Rental

Bluebird Self Storage
Victoria, BC
19 days ago
Bluebird Self Storage
Bluebird Self Storage
bluebirdstorage.ca

Job Description

Customer Sales Representative

Bluebird Self Storage is committed to providing a superior customer experience in a first-class storage facility, which is consistently known as clean, comfortable, secure, well maintained and serviced by friendly, efficient and customer-focused staff.

Bluebird Self Storage is committed to providing our team members with a safe and happy work environment that fosters open and honest communication, trust, and teamwork.

Job Summary:

As a team member of Bluebird Storage, this position’s primary responsibility is to provide sales and customer service excellence through best practices leading to customer retention, customer loyalty and a continuous increase in customer satisfaction levels. This includes responsibility for branch operations, team results, team quality, organization and increasing sales; Call management for both incoming and outgoing calls, sales, rent collections and customer service, maintenance of the overall facility, office appearance, and rental unit upkeep.

All team members at Bluebird Self Storage is responsible for ensuring effective team and cross-team communication, project coordination, site management.

Work Environment:

2-4 Days a week - both during the week and weekends

· Flexibility to work shifts and/or overtime may occur on an occasional basis.

· Outdoors – monitoring, cleaning, and maintaining the property.

· Indoor – cleaning and monitoring units and reporting damage.

Education:

· High school diploma, post-secondary a plus.

· Min. 1-year customer service/sales experience (retail, sales associate, customer service)

Skills Required:

· English language skills (oral and written).

· Excellent Sales, Customer Service & Telephone Skills

· Computer/PC Skills

· Communication Skills

· Sales

· Industry Knowledge – Asset

· Strong organizational skills.

· Teamwork – the ability to work in a supportive and positive team environment.

· Problem-solving skills.

· Conflict resolution

· Presentation of a positive attitude & service-oriented approach.

· Handle all inbound calls.

· Merchandising and keeping storefront merchandise fresh.

· Maintain composure in high-stress situations.

· Maintain a professional, helpful manner always.

· Manage accounts receivable.

Submit resume through Indeed or In Person on site

Job Types: Part-time, Permanent

Pay: From $16.75 per hour

Benefits:

  • Dental care
  • On-site parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Every Weekend
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

Visit Original Source:

https://ca.indeed.com/viewjob
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