Inside Sales Representative

Description:

Fence Outlet specializes in one stop shopping for all fencing needs and accessories. We maintain a very large inventory of product that is readily available to our customers on a daily basis. At Fence Outlet, our customers will find everything they need for a do-it-yourself project, or we offer full service professional installation.

Our business was established in 1994 and we continue to grow and as a result of growth and future growth potential, Fence Outlet is seeking to fill an important role on our team. Our company culture at Fence Outlet supports creativity and appreciates the energy that the Company’s team members bring to the work environment on a daily basis. We pride ourselves in being customer service oriented and expect that all of our team members’ actions and attitudes support the value of the company through all that they do!

Fence Outlet is in need of a Inside Sales / Customer Service Representative for our locations.

Benefits of working as a full time team member for Fence Outlet:

• Competitive Salary
• 10 Paid Vacation Days after 90 days of employment - Renews each Calendar Year
• Company Paid Holidays
• Insurance - Medical (HMO & PPO options, Teladoc & Nurseline) Dental, Vision, AD&D, Basic Life, & AFLAC choices for insurance offered the first of the month following 60 days of employment
• 401K - Eligibility to participate in the 401(k) plan after 90 days of employment
• Annual compensation Increases depending on individual & company performance.
• Company willing to promote employees within Departments & Organization.
• Stable Position - Full Time - 40 Hr. Work Week minimum
• Company provided breakfast on Fridays & Lunch on Saturdays for scheduled employees.
• Comprehensive Training Program
• Commission Pay Program - Commission on top of your hourly pay (Averaging 23% more than your hourly wage)
• Bonus Pay Program

EOE-M/F/V/H

Drug Screen/Background check required

Major Responsibilities:

The Inside Sales Representative will counsel, arrange and sell and all aspects for a installation of PVC, Wood, Chain Link, and Aluminum fencing to all customers during in-store retail locations. Primary focus is meeting the needs of his/her customers through customer satisfaction and care.

• Retail Expectations - Be ready and available to help meet the customers fencing needs at all times upon customer arrival/walk-in during store hours.
• Return calls to customers to ascertain needs and assist customers with their selection of fence and fence materials
• (We Train you on Everything you need to know about Fencing) - Seeking candidates willing and able to learn.
• Determine proper placement of fence following guidelines of HOA and all city and county ordinances and policies
• Review & Assist walk-in customers to create customer proposals/quotes and review with customers the expectations for installation of fence or product.
• Assist in the collection of payment from client as needed
• Collect all pertinent documents from clients related to fence installation
• Follow up with client/customers as needed
• Use sound professional judgment while representing the Company
• Assistance in Monthly, Quarterly Inventory counts as needed.
• Perform related job duties as needed/assigned

Knowledge, Skills, and Abilities:

• Strong communication, presentation and writing skills.
• Strong sales capabilities to determine best customer solutions
• Ability to communicate effectively with all levels of management.
• Ability to work well under pressure in a fast paced, dynamic environment.
• Ability to multitask and prioritize effectively.
• Ability work effectively as part of a team.
• Passion for providing excellent customer service and quality.

Requirements:

• High School Diploma or GED.
• Preferably 1-2 years’ sales experience - preferred in Fencing, Industrial or Retail but not a must have.
• Computer proficiency with the ability to work in MS Office based programs to including email
• 3-5 years prior experience in a like or similar sales experienced role.
• Advanced analytical and problem solving skills
• Ability to think through problematic situations suggesting viable solutions to customers

Additional Requirements:

Must be able to continuously see. Must be able to frequently stand, walk, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, drive, type, and make fine discrimination in sound.

• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis.
• As needed work a varied schedule that could include weekends and holidays.