Job Description

Position Summary:

The Sales Support Specialist will be a key member in the sales team to generate leads, collect, analyze, and compile information for the Sales Team to engage with generated potential or existing customers. You will be following up and tracking results to report and recommend additional opportunities.

You will also be recommending continuous improvement solutions to the sales, marketing, and management team based upon your research in the market and our systems.

To succeed in this role, you will need to learn about our business and the customers who do business with us, have excellent analytical and research skills, relevant industry knowledge managing information and data, the ability to communicate effectively to your peers and leadership team members, and the ability to become a SME (subject matter expert) in our CRM or other applicable systems.

Duties and Responsibilities:

Provide sales and marketing support in building a pipeline of leads across the company to meet business plans and company objectives.
Research and identify potential leads through various channels, including online research, social media, and networking events
Follow-up on and track the results on a weekly basis
Track retention of customers and the sales team customer retention efforts ensuring 7 points of contact
Analyze and report on lead generation metrics to track progress and identify areas for improvement
Stay up to date with industry trends and best practices for lead generation
Use computer software (SalesForce, Tower, etc.) to collect, compile, and review business data and customer leads
Partner with marketing on campaigns to attract potential customers
Conduct customer research, competitive analysis, and/or market analysis to identify opportunities to increase our market share and uncover high-value revenue generation opportunities
Create spreadsheet and relevant reports to support sales efficiencies across all branches
Connect with management and recommend improvements based upon your findings with market and industry trends
Assist in developing analytical tools and data tracking programs
Collaborate and communicate with your peers, management, and leadership team members
Daily and weekly management of SalesForce and Tower software and reporting on branch or sales completion data along with recommendations for improvement
Other duties as assigned

Skills Required

Ability to analyze data and make data-driven decisions
Strong research skills amongst a variety of platforms
Ability to present findings visibly in a report and discuss the trends/data findings in easy-to-understand manner
Attention to detail
Strong organization skills
Integrity and confidentiality
Strategic thinking, strong analytical skills, and attention to detail
Strong understanding of market dynamics, competitive landscapes, and business strategy
Highly motivated self-starter
Show creativity in suggestions to improve processes
Conducts self in a professional, courteous and cooperative manner toward both internal and external customers
Effective use of time management skills which ensures all assigned responsibilities are completed and followed up on in an efficient manner

Qualifications:

High school degree or equivalent required
Bachelor’s degree in business or marketing preferred
Minimum of 2 years working in a sales, analytical, and/or project coordinator position
Fluent in English, verbally and written (Spanish is a plus)
Proficient in Microsoft Office suite and excel
CRM experience strongly preferred (SalesForce preferred)
Minimum of 1 year in lead generation strongly preferred
Understanding of sales process
Valid driver’s license
Ability to get and maintain a DOT medical card to drive a company vehicle

Physical Requirements:

Lift up to 15 lbs. on an occasional basis
Work in a normal office environment at a workspace
Standing or sitting at workspace of multiple hours per day
Occasional ability to climb into a Ford F550 vehicle to drive a truck or conduct a ride-a-long with sales or operations team and ability to work outdoors in uneven terrain and different weather

Compensation and Benefits:

Pay range $24-26.00/per hour
Medical, dental, vision
Life Insurance (no cost to you!)
401K + Employer’s Match
PTO (accrue up to 3 weeks within your first year!)
Paid biweekly

Check us out online!

Website: www.onsiteco.com
Facebook: https://www.facebook.com/onsitecompany/

On Site Companies is an Affirmative Action, equal opportunity employer. On Site Companies will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits: