Job Description

Get to Know Us

InfoSend has been a trusted provider of cutting-edge eBilling, ePayment, Data Processing, BillPrint & Mail services since 1996. Our services are designed to help organizations simplify their processes and streamline their operations. With strong presence in CA, TX, FL, IL, and MA, we are expanding rapidly and attracting top talent from across the country. Our team of over 230 dedicated professionals includes many long-term employees who are committed to delivering exceptional results for our clients.

At InfoSend, we pride ourselves on fostering a culture of belonging and inspiration. We believe in creating an environment where employees can thrive, achieve their full potential, and build fulfilling careers. We are deeply committed to diversity, collaboration, growth, and mobility, and we work hard to create an inclusive workplace where everyone can feel valued and respected. Join us today and become part of a team that is changing the game in the world of eBilling and beyond.

The Role

The Envelope Production Coordinator is responsible for the preparation of work orders; procurement of raw materials and components for envelope support equipment, keeps track of the inventory and prepare PO’s in time. It is also responsible for communicating with our nation-wide facilities to provide materials in time and keep track of their needs to ensure their inventory is stocked.

The ideal candidate does not have to have experience in our industry because we will train! We want someone who is familiar with a production environment and experience with inventory controls. Due to the nature of the position, this position will be in frequent contact with our Directors at other sites and senior leadership. We are looking for someone who is professional, takes initiative, and is not afraid to ask questions!

Hours: M-F 8:00am-4:30pm but flexible

What we offer:

Medical, dental, vision, and life insurance
Supplemental Insurance
Flexible Spending Account
401(k) with generous company match
Bonus Opportunity
PTO, Sick and Holiday Pay
Casual Work Environment
Opportunity for growth

Responsibilities:

Generate production documents for the manufacturing team
Consult the Envelope Operations Manager for approval for new orders, PO’s etc.
Work with inventory and CS teams to determine when orders for envelopes need to be created, and monitor inventory closely to ensure that envelopes remain in stock
Work with clients and Client Services team members to look for opportunities to produce custom envelopes in-house, rather than outsourcing
Work with CS and outside vendors to secure printing plates using client artwork
Ensure that an appropriate amount of raw material inventory is maintained at all times
Process in-house paperwork to ensure smooth transfer of product and information to the appropriate internal parties
Learn all relevant terminology and aspects of the envelope industry and production process
Engage with customers and clients to look for opportunities to expand our envelope offerings through direct sales
Analyze production results and create spreadsheets for the Management Teams
Create a weekly updated production planning system
Work at all times to reduce costs and streamline envelope production operations and keep a transparent administration
Other duties as assigned

Qualifications: