Job Description

Do you have a passion for promoting entertainment and building relationships? We are looking for a Sales Representative to create long-term, trusting relationships with our customers. In this role, you will liaise with and support cross-functional internal teams (including Group Operations, Momentum, Advertising, and Promotions) to improve the entire customer experience and generate profitable visitation through the Motorcoach Program. If you are familiar with managing accounts, have a flair for client communication and understand customer behavior, we’d like to meet you. If you would like to be on a team of Great People delivering great results, we may have just the opportunity for you.

The job involves:

Serving as the lead point of contact for all casino matters with tour operators, motorcoach companies, group leaders, and individuals
Building and maintaining strong, long-lasting, trusted relationships
Overseeing a portfolio of assigned external customers, developing new business from existing clients and actively seeking new opportunities
Negotiating business arrangements and incentive packages to maximize visitation and profitability
Ensuring the timely and successful delivery of all information regarding events, promotions and incentives to meet customer needs and objectives
Forecasting and tracking key account metrics and preparing reports on account status
Managing challenging client requests and problem solving successful resolutions as needed
Taking a leadership role in developing, implementing and maintaining sales programs and promotions to attract new casino business
Clearly communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
Implementing sales strategies such as; trade show participation and networking, direct mail, sales presentations, sales calls, and telemarketing
Working independently and as one team to support and achieve the goals of the Marketing Department
Flexibility to support a 24/7 operation

The ideal candidate has:

Post-secondary education in Business, Marketing or a related field
Proficiency in planning and executing to influence growth with existing and new clients
Excellent relationship-building, communication, data analysis and time management skills
Minimum 3 years progressive experience in busing, casino player rewards or a sales environment
Attention to detail with an ability to handle multiple projects and meet deadlines as required
Availability for short and long distance travel. Occasional overnights.
High proficiency in Microsoft Office
strong judgment and professionalism in dealing with both tour operators and group leaders

Join our Great People! We offer an exciting environment as one of the top employers in the region. Visit our website at niagaracasinosjobs.com

Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos

Job Type: Full-time

Benefits: