Medical Device Sales Representative - Foot & Ankle and Trauma

WELCOME TO PINNACLE INC!

OVERVIEW:

Pinnacle Inc. is a Metro-Detroit based medical device sales agency that is privileged to be the exclusive distributor of Arthrex products throughout Southeast Michigan. We are committed to “helping surgeons treat their patients better” by focusing our sales efforts on surgeon education. We are currently looking for a Foot & Ankle and Trauma Sales Representative for our Southfield Territory within our West Bloomfield Area in our West District who will help support our ongoing initiatives of educating top surgeons on the innovative technology Arthrex offers to increase the quality of life for all patients.

As an Orthopedic Foot & Ankle and Trauma Sales Representative for Pinnacle, Inc., you’ll be responsible for helping your team achieve predetermined sales goals and quotas within the West Bloomfield Area by selling medical devices through expert education, professional sales techniques, and good customer service. Your goal is to establish, build, and maintain quality customer relationships, continuously educating customers on our innovative, market leading product portfolio. Your success in educating healthcare professionals on the features and benefits of Arthrex products and surgical techniques will increase the likelihood of surgeons using our products to treat their patients, positively impacting the bottom line, and allowing Pinnacle to continue to grow and provide healthcare professionals with products and services needed to help thousands of patients lead better lives.

WHAT WE OFFER:

At Pinnacle Inc., we know how hard our employees work to help make us successful, which is why we believe in returning the favor tenfold. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we try and go above and beyond by offering you a variety of perks including:

• Company Culture: Hard-working, positive, friendly, supportive, progressive, innovative, inclusive, fast-paced, and challenging.
• Wellness: Stay in shape with our discounted membership through Lifetime Fitness.
• Learn & Grow: Elevate your game and continue developing your skills with our incredible training and development program.
• Food & Drink: Never go hungry or thirsty with our well stocked refrigerators and snacks. Occasional FREE lunch and dinner provided.
• R & R: Take time to relax and refresh with our generous paid vacation, sick time, and bereavement leave.
• Celebrations: Enjoy some extra time away with our 6 paid Holidays (with flexibility on those Holidays).
• Travel: Save hundreds of dollars on gas money with our paid monthly car allowance.

DAY 1 IN THIS ROLE, YOU WILL BE EXPECTED TO HAVE:

Ability to learn things quickly – There is a large magnitude of information that you will be responsible for knowing, including human anatomy, surgical techniques, and the features and benefits of Arthrex products. Arthrex has thousands of products for surgeons to choose from and is constantly coming out with new and improved products, so it’s important that you have the ability to learn quickly while retaining knowledge that you have learned in the past.

Ability to work in a fast-paced environment and be adaptable – Activities and tasks in this role are continuous throughout the day, leaving little time for casual breaks, and often leaving employees to juggle multiple tasks at one time. It is important that you have the ability to work some long hours, do well under pressure, and thrive in a sometimes-unpredictable work environment.

Ability to communicate efficiently – Because of the fast-paced nature of the business, it is important that you can exchange ideas, thoughts, opinions, knowledge, and data with clarity and purpose in a timely manner.

A MAJORITY OF YOUR TIME WILL BE SPENT:

• Representing Pinnacle, Inc. while working with a sophisticated audience comprised of surgeons and healthcare professionals and meeting or exceeding sales objectives of Arthrex products for the West Bloomfield Area.
• Building and maintaining strong business relationships with existing accounts and increasing the account base and volume of sales by developing and implementing a variety of sales strategies targeting new account opportunities.
• Communicating with customer accounts via telephone, email, or in person regarding a variety of topics including product updates, changes to product portfolios, billing issues, and educational programs.
• Cross-selling additional products and managing new product introductions as they become available.
• Utilizing company leads and identifying new prospects, determining their needs, and developing solutions for those identified needs.
• Meeting quarterly objectives/goals.

REQUIREMENTS:

To be considered for this role, here are the skills we are looking for:

• High School Diploma or general education degree (GED); Bachelor’s degree in Business Administration, Sales, Marketing, or related degree in health field is a plus.
• Possess a valid State Driver's License, safe driving record, and insurance.
• Intermediate knowledge of Microsoft Excel, and basic knowledge of Microsoft Word, Microsoft Office Suite, and common internet browsers.
• Demonstrated ability to relate to customers and constituents within the orthopedic industry.
• Demonstrated sales success in a competitive B2B industry a plus.
• Experience as an associate in the orthopedic industry a plus.
• Ability to lift 50 pounds.
• Ability to travel to training courses when necessary.
• Ability to work on-call after hours on a rotational basis with your assigned teammates.
• Must be comfortable in surgery/operating room environments.

Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and additional responsibilities may be assigned, as required, by management.

CORE VALUES:

We hold ourselves to a high standard and expect the same from our Team.

• Integrity - We value honesty. We do the right thing regardless of the perceived consequence or outcome.
• Professionalism - We always portray a positive image of our company. We demonstrate a high level of expertise, commitment, reliability, and respect.
• Communication - We are accountable for our words, actions, and responses. We encourage the exchange of ideas in a collaborative environment.
• Results - We strive for consistent, measurable growth. We take ownership in achieving our goals through preparation, performance, and teamwork.