Job Description

Are you ready to join a Global Leader in the Freight Forwarding and Contract Logistics field, who knows their employees are their greatest strength?

LOGISTEED-America is on a mission to deliver high-quality transportation and logistics services and help make the world a better place for generations to come. We are looking for an experienced Trade Lane Manager to join us on this mission!

Location: Nationally

WHO WE ARE:

Founded in 1950, LOGISTEED-America is part of a global network of companies providing transportation and logistics services including ocean & air freight transport, contract logistics, customs brokerage, supply chain management, and more.

LOGISTEED America, Inc. is looking for a Trade Lane Manager who has Freight Forwarding Sales experience within the Asian Trade Lane.
The Trade Lane Manager will play a crucial role in ensuring the smooth movement of goods, building strong customer relationships and building the lane on a commercial and Sales level within the eastern trade lane. This role reports to the CEO & COO.

Qualities

Possess a solid background in international transportation services with a working knowledge inbound services
Ethical with sound business judgement
Possess a passion to help team members
Detail-oriented
Reliable, follows through on commitments
Strong process and planning orientation
Goal-oriented, task driven
Balances team’s needs with goals of organization
Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perform tasks safely
Ensure area housekeeping requirements are met
Abide by all OSHA rules and LOGISTEED America, Inc.’s safety practices
Meet established procedures and productivity, safety and quality standards
Meet all assigned sales and budget goals
Analyze trade lane performance, market trends, and customer demands to identify growth opportunities and develop strategies for trade lane optimization and sell into the Trade Lane.
Build and maintain strong relationships with customers, including importers, exporters, and other stakeholders, to understand their needs, provide solutions, and address any issues or concerns.
Collaborate with the pricing team to determine competitive pricing strategies for the trade lane, ensuring profitability while meeting customer expectations.
Coordinate and monitor operational aspects of shipments within the trade lane, including documentation, customs clearance, cargo tracking, and resolving any issues or delays that may arise.
Ensure compliance with international trade regulations, customs procedures, and import/export requirements applicable to the trade lane, providing guidance to customers and internal teams on documentation and procedures.
Monitor and track key performance indicators (KPIs), such as on-time delivery, transit times, customer satisfaction, and financial performance related to the trade lane. Prepare reports and provide insights to management for decision-making and continuous improvement and business development.
Identify opportunities for process optimization within the trade lane, streamline operational procedures, and implement new technologies or tools to enhance efficiency and customer satisfaction.
Stay updated on industry trends, emerging technologies, and regulatory changes impacting the trade lane, and proactively incorporate relevant knowledge into operations.
Collaborate with cross-functional teams, including sales, operations, and client support team, to ensure effective coordination and execution of trade lane activities.
Ability to travel extensively both domestically and internationally
Any other duties as assigned by manager

Competencies

Strategic Thinking
Problem Solving/Analysis
Project Management
Communication Proficiency
Personal Effectiveness/Credibility
Multi-tasking

Supervisory Responsibility

Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

Proven experience in freight forwarding and trade lane management, preferably in a multinational freight forwarding company with at least 1 year or more experience selling the AsianTrade Lane.
Must have existing business and contacts within the Asian Trade Lane.
In-depth knowledge of global trade, transportation modes and supply chain processes.
Strong negotiation and communication skills, with the ability to build and maintain relationships with customers and carriers.
Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
Proficiency in using logistics software and systems, including shipment tracking, warehouse management, and documentation tools.
Strong organizational and multitasking skills, with the ability to work under pressure and meet deadlines.
Excellent problem-solving skills, with a proactive and solution-oriented approach.
Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.

Educational and Certifications

4-year college degree preferred

Experience Requirements and Preferences

Fluency in English
Excellent verbal and written communications skills
Proven PC capabilities (Microsoft Outlook, Excel, Word, PowerPoint)
Effective, clear, and concise communication skills
Must have an outgoing personality to create best first impressions when conducting business meetings
Proven ability to cultivate relationships
Detail oriented with ability to solve problems independently as well as in a team environment
Demonstrated experience interacting, developing and maintaining customer relationships
Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
Must be sensitive and able to engage with different cultures both locally and internationally
Ability to work flexible hours according to business needs

Additional Eligibility Qualifications

Ability to read, analyze and interpret documents
Ability to respond effectively to inquiries or complaints

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Ninety-five percent of the work time will be spent outside of the office setting. Five percent of work time may be spent in the office or other locations where the environment is climate controlled.

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Information is obtained as part of an employee’s essential job functions if: (1) access to compensation information is necessary to perform that function or another routinely assigned business task, or (2) the function or duties of the position include protecting and maintaining the privacy of employee personnel records, including compensation information.

Nothing in this statement prevents LOGISTEED America, Inc. from disciplining, terminating, or otherwise taking adverse action against an applicant or employee because they have violated another workplace rule. LOGISTEED America, Inc. fully supports the above pay transparency nondiscrimination statement.

EOE/M/F/D/V

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