Inside Sales Account Executive - Texas

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Quick Snapshot

The Inside Sales Account Executive (AE) is an inside sales position. While this is mostly a work from home / remote position, candidates need to live near a major city in the state of Texas. The work schedule is Mon-Fri 8am-5pm. This position is a combo hunter / farmer, meaning you will be responsible for new business as well as retention of existing accounts. Candidates should be well-versed in business to business (B2B) sales and willing to cold call and prospect for new business while managing a book of business.

I. Job Summary

The Account Executive is responsible for proactive maintenance and revenue growth of current WM customers within a book of business, ensuring that all assigned customers have signed service agreements, in initial term and on file.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform all essential duties confidently. Additional minor duties may be assigned as needed.

• Increase account penetration with strategic product sales
• Communicate proactively with all customers quarterly, to strengthen and expand relationships
• Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills
• Update and renew customer service agreements
• Resolve service escalations within the defined territory
• Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions
• Communicate rates, fees and service strategies with conviction
• Understand and use customer incentives and concessions within appropriate profit targets and level of authority
• Establish and maintain a high level of customer satisfaction
• Communicate and collaborate with the Inside Sales Manager to resolve customer issues
• Align WM products and services with customer needs
• Engage additional WM business opportunities - referring internally as appropriate
• Use WM sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and Pricing Tools)
• Propose customer solutions that are compliant with appropriate local, state and federal regulations

III. Supervisory Responsibilities

This job requires no supervisory duties.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: High School Diploma or GED (accredited).

Experience: Three years of relevant work experience in non-consumer based industry sales (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities

• Successful relationship building - external and internal
• Confident and professional communications
• Sound decision making
• Strategic thinking
• Computer hardware and software proficiency
• Consistent goal and target attainment
• Strong problem resolution
• Complete product and service knowledge
• Time management
• Professional and ethical behavior

V. Work Environment

Listed below are the key environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: work from home setting and occasional visits to the office for team meetings.

VI. Benefits

You’ll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long-Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), vacation and sick time, and go back to school for free with the Your Tomorrow education benefit!

If this sounds like the opportunity that you have been looking for, please click "Apply.”