Job Description
Sales Operations Administrator at ITI
FTE Status: Full-Time (Part-Time available at OH site)
We are looking for a collaborative Ideal Team Player who excels at providing strategic and operational support to our sales team.
ITI is a global leader in the design and delivery of learning solutions for organizations conducting industrial work activities. Our learning solutions include instructor-led training, on-demand courses and simulations, as well as our award-winning virtual reality crane operator simulators. We exist to serve and learn alongside our cust0.0.1omers each day.
Position Summary: As a Sales Operations Administrator, you will play a pivotal role in supporting our sales team across all product lines offered by ITI. We are a dynamic and evolving team spread between 3 primary locations in Woodland, WA, Houston, TX and Cleveland, OH. You will work closely with the sales team, operations members, and accounting team members, serving to ensure smooth and efficient sales operations. This role not only offers you the opportunity to contribute to the success of ITI but also provides a path for personal and professional growth within the company.
Key Responsibilities:
- Enter new customers and leads into systems including NetSuite, HubSpot and SharePoint.
- Generate quotes for all product lines ensuring correct product details, quantities, and pricing.
- Create, refine, and update sales orders for fulfillment and execution.
- Process invoices, credit memos and purchase orders.
- Find and create calendar place holders for Instructor Led Training events.
- Follow through with orders to ensure our products are represented with ITI quality.
- Commit to learning ITI products and growing with the changes.
- Maintain and enhance data quality across multiple platforms.
- Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future.
- Assist in Training Center live events as needed.
- All other duties as needed or required
Minimum Qualifications:
- High school diploma or equivalent.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Proficiency in CRM software.
- Exceptional organizational skills and ability to multi-task.
- Detail oriented.
- Strong written and verbal communication skills.
- Ability to prioritize tasks and meet deadlines.
- Collaborative team player.
Physical Requirements:
- Must be able to move, lift, and carrying potentially heavy materials, equipment, and tools up to 40 pounds, with/without the assistance of a dolly and/or cart.
- Sitting, standing (possibly for long periods), climbing, stooping, bend/twist at waist, perform work.
- Manual strength and dexterity to operate office equipment, tools, and equipment, and pull, push, or manipulate objects or equipment.
- May be exposed to indoor office temperature and/or outdoor heat extremes and inclement weather.
- Vision to read various content i.e., computer screens, orders, manuals, documents, and regulations.
- Speech and hearing for communicating instructions, information, and work requests.
- This work may be performed in an office, classroom, offsite locations, and outdoor settings.
Starting Compensation Range: $21-26 per hour - depending on experience, education, knowledge, and skills.
In addition to pay, this position is eligible for ITI benefits including healthcare, 401(k) (up to 10% company-match), PTO, and Stock Unit Appreciation Rights.
Locations
- Deer Park, Texas – 4601 Center St, Deer Park, TX 77536
- Cleveland, Ohio – 1956 Carter Rd, Cleveland, OH 44113
- Hybrid work options are also available.
Additional Compensation & Benefits
This position is eligible for ITI benefits including: Excellent health and welfare benefits package; 401(k) Retirement plan (with 3% guaranteed employer contribution plus up to 7% match); PTO ( starting at 3 weeks per year); Paid holidays and other paid leave such as volunteer pay, military leave, bereavement; professional development program; and Unit Appreciation Rights; expenses reimbursement; amongst other benefits.
Our Just Cause
We help make the world a safer and more productive place by equipping the industrial and construction workforce with meaningful skills, knowledge and excellence in the hoisting discipline, that enable it to create, build, energize, and serve our world.
EOE Statement
Industrial Training International LLC, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, age, religion, sexual orientation, national origin, disability, pregnancy, genetic information, Veteran status, or any other legally protected characteristic as outlined by federal, state or local law.
Learn more at www.iti.com or www.iti.com/about/careers.
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