Job Description

Job Summary
Promote and sell SERVPRO services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop commercial customer base by utilizing a systematic business development process to identify new commercial prospects and cultivate relationships using marketing materials like SERVPRO® Key Differentiators, Emergency Ready Plan, National sponsorships, and others to market and sell SERVPRO® Services. Attend, coordinate, and promote marketing, networking, and continuing education events. Monitor loss activity and priority responding to generate work from these opportunities. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met and all applicable Centers of Influence (COIs) are identified and captured for future reference.

Primary Roles and Responsibilities

Commercial Contacts Development
Development of Emergency Ready Plan
Regular business networking and business interactions
One to one engagement
Relevant new feed/content-driven touch base

2. Commercial Facilities Target Development

Development of Emergency Ready Plan
Networking and business setting interactions
Engagement one-to-one
Relevant new feed/content-driven touch base
Commercial Events and Promotions
Association involvement
Association attendance
Commercial continuing education
Sponsorships and promotions Entertainment & Events

4. Priority Responding

a. First Response monitoring

b. Reconnaissance and lead qualification

c. Maintain brag book and Franchise references

d. Execute local response

e. Execute Storm response

Necessary Experience and Skill Set

A minimum two years of progressively responsible business-to-business sales experience
Experience with sales and marketing within the service sector
Superb sales, customer service, administrative, and verbal and written communication skills
Strong business and financial background and process- and results-driven attitude
Experience in the commercial cleaning and restoration or insurance industry is desired
Working knowledge of current business software technologies is required

Formal Education/Training