Job Description
Immediate opportunity for a Customer Service/Sales Representative. Nordex, Inc. is an engineering-driven company, with major operations regarding gear manufacturing, CNC machining, and assemblies, for the medical device, robotics, automation, aerospace, and defense industries.
We are looking for someone who has excellent communications skills. Your primary responsibilities will be to respond to customer requests via telephone and email. You will also process orders and expedite as needed to assure exemplary customer satisfaction. The candidate will need to interface with Nordex engineers, manufacturing personnel, expediting, and suppliers as necessary to ensure the customer’s needs are met.
Responsibilities:
- Communicate with customers via telephone and email to manage their requests and sales.
- Enter and process sales.
- Process requests for quote, through working with Nordex engineers and suppliers, as needed.
- Purchase components needed to manufacture a job.
- Work with expediters to keep job proceeding smoothly and to ensure on time delivery and customer satisfaction.
Qualifications:
- Excellent verbal and written communication skills
- Problem Solving and organizational skills
- Self-motivated and able to work independently
- Ability to multi-task
- Technical sales experience a plus
- Industrial manufacturing experience a plus
- Ability to read blueprints a plus
- Experience quoting jobs a plus
- Must be a team player
- Basic computer skills--proficient in Microsoft Excel
- Must be a U.S. person, in accordance with ITAR 120.15
Nordex is an affirmative action-equal opportunity employer. Pay based on experience.
Job Type: Full-time
Pay: $19.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you a U.S. Person in accordance with ITAR 120.15 (are you a U.S. Citizen, permanent resident, asylum seeker, refugee, etc.)?
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 2 years (Preferred)
- Account management: 2 years (Preferred)
- Manufacturing: 1 year (Preferred)
- Technical Sales: 1 year (Preferred)
Work Location: In person
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