Job Description

We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our clients. In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions. (This is an outside-sales role, performed in-person).

Maintain good relationships with clients so that the business can maximize the value of those relationships
Identify key contacts at potential client companies to establish and foster relationships
Participate in one-on-one meetings with clients to explain services to guide their choices
Understand the problems and challenges of clients, address those needs
Grow the business by identifying new sales and business development opportunities
Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
Provide excellent service to maintain a positive reputation for the business
Resolve any customer complaints promptly and professionally
Set revenue targets and develop and execute a strategy to meet them

Qualifications:

Ability to build, foster, and maintain positive professional relationships
Devotion to high-quality customer service
Excellent interpersonal communication skills
Keen analytical and research abilities
Knowledge of relationship management best practices
Problem-solving and conflict resolution capabilities
Willingness to develop an in-depth understanding of the business and related services
3+ years of experience in a sales or customer service role
Outgoing and customer-oriented attitude
General Construction experience is preferred
Restoration experience is preferred

Benefits:

Vehicle Reimbursement (or company vehicle in some cases)
Company Phone and Computer
Vacation and Paid time off
401(k)
Health, Dental, Vision Insurance

Compensation:

This role has a base salary pay, plus a commission structure for revenue brought in directly from new accounts and sales.
Base salary is from $60,000.
Total compensation + commission can range from from $60,000 - $120,000+. Uncapped commission.

Job Type: Full-time

Pay: $65,000.00 - $120,000.00 per year

Benefits: