Job Description

Job Summary:

The Inside Sales Representative provides direct support to customers while assisting outside sales and sales management in the development of existing and prospective customers. This person is also responsible for selling the Marsh Line Card, solving product and customer related problems, and dealing with vendors as well as working closely with both internal and external customers.

Must support Marsh’s Core Values: Honesty, Integrity, Respect, Accountability and Trust. Must also encourage and promote continual improvement and have an attitude that supports extreme customer service.

Supervisory Responsibilities: N/A

Duties/Responsibilities:

Prepare cost requests to purchasing properly
Quoting and Quotation follow up
Closing Opportunities
Process customer purchase orders and acknowledgements
Complete customer expedites
Partner with Outside Sales to build order pipeline and close sales
Maintaining and growing gross profit dollars and profitability of your accounts
Handle RMA’s (Return Material Authorizations)
Research accounts, identify key players and generate interest while building relationships
Work in conjunction with Outside Sales to resolve slow moving and dead inventory.
Work in conjunction with Outside Sales to maintain and review stocking requirements for customers specific agreements to ensure proper inventories
Update sales opportunities in Marsh Customer Relationship Management software
Participate in sales promos and product training
Maintain documents per Marsh quality requirements and standards.
Participate in Quarterly Business Review with assigned customers
Work with Outside Sales and Purchasing to solve critical supply chain problems

Required Skills/Abilities:

Excellent verbal and written communication
Ability to understand written and verbal instructions
Mathematical skills including adding, subtracting, multiplying, dividing, fractions and decimals
Excellent problem-solving skills
Ability to manage multiple projects with varying timelines
Working knowledge of the Microsoft Office Suite
May require occasional overnight travel (< 5%)

Education and Experience:

Bachelor’s degree
1-3 years industrial sales and/or customer service
Or equivalent combination of education and experience

Physical Requirements:

Regularly required to speak and listen
Prolonged periods of sitting at a desk and working on a computer.
Occasionally required to reach with hands and arms
Occasionally lift and/ or move up to 25 pounds

*The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made for those with a disability.

Job Type: Full-time

Benefits: