Business Analyst /Quality Assurance

Dawn InfoTek Inc.
Toronto ON / Remote
14 days ago

Job Description

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.

We are currently seeking competent individuals to fulfill the role of BA/QA to join our dynamic team for our client, one of the major banks.

Candidate Value Proposition:

  • A 12-month contract position focused on delivering value within a business analytics framework using technology operations data.
  • You will be part of the team transforming the way we do and measure IT services to build reliable and resilient systems for our customers.
  • The role is mostly remote with occasional rips to work with team members (usually downtown). On-site access can be made available if required in several locations.
  • We have an inclusive and collaborative environment encouraging creativity and curiosity.
  • You'll get to work with and learn from diverse industry leaders.
  • We foster an environment of innovation and continuous learning.
  • We care about our people, allowing them to design how they work to deliver amazing results.

Typical Day in Role:
Reporting to the Senior Manager Resilience Data Analytics, the Business Analyst /Quality Assurance for Data Solution (BAQA) will be a senior contributor to the overall success of the Technology Internal Controls and Regulatory Management for GTEP by ensuring goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives. The BAQA conducts all activities in compliance with governing regulations, internal policies and procedures.
You are coming into this role to contribute to create business solutions and, we hope to leverage your wide and varied skills to enhance our team’s overall performance.
Your goal is to tell our resilience and reliability story while developing the business requirements around 3 specific data problems:

  • Where are data backups taken and stored? And how do they contribute to sofware resilience
  • How can we streamline our incident reporting to regulators
  • How can we enhance predictive analytics around our disaster recovery non-compliance numbers.

You will interface with multiple technology teams (back-up tool owners, application owners) to find data sources. You will work to normalize the data regardless of source to identify and measure key metrics. You will collaborate with app owners and create detailed business requirement documents (BRDs) with the necessary specifications to develop data analytics solutions, ensuring clarity and completeness.

  • Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed

Coordinate discovery discussions and other meetings to advance project goals

  • Partner with Architecture on understanding the design and integration
  • Create impact analysis document, User stories, Design workflows for implementation
  • Deliver and enhance new and current solutions and applications
  • Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation
  • Understand existing database schema, identify gaps and recommend solutions
  • Design & execute test cases and automate where possible, including functional and non-functional testing, regression testing as well as performance testing
  • Support the solution in production (as needed)
  • Improve the end user experience by finding scalable solutions and addressing complex ad hoc queries.
  • Effectively communicate with technical and non-technical audiences
  • Coach and train end users & team members as needed
  • Participate and run SCRUM Meetings (as needed).

Candidate Requirements/Must-Have skills:
1. 5+ years’ experience progressive experience in Business Analysis and in organizational change management to demonstrate the ability to gather requirements from business units and translate business needs into functional specifications, guiding the development of data analytics tools and systems.
2. 5+ years’ experience creating detailed business requirement documents (BRDs) that outline the necessary specifications for developing solutions.
3. 5+ years’ experience working with key stakeholders within all business functions understanding their needs to align technology solutions with business strategies.
4. 3+ years of in establishing metrics and KPIs to monitor the effectiveness of the initiatives implemented including predictive analytics & Forecasting experience.
5. 3+ years Quality assurance experience in Data solutions

Nice-To-Have Skills:
You have experience working with back-ups and restores to at least 2 backup solutions (NetBackup, Tivoli, Veritas, HP Solutions)
experience in writing for and presenting to a Director+ audience & can demonstrate the ability to synthesize quantitative & qualitative information and content for this audience.
You have experience working in an agile environment.

  • Fluency in Spanish.
  • Financial industry experience
  • Risk Management, Organizational Change Management or ITIL experience or certifications is an asset.
  • Exposure to Large Language Models (LLM), Google Cloud Platform (GCP), or other cloud technologies.
  •    Power BI & ETL expertise

We thank all applicants for their interest and referral. However, only qualified candidates selected for an interview will be contacted.

Job Type: Fixed term contract

Pay: $50.00-$60.00 per hour

Schedule:

  • Monday to Friday

Experience:

  • Business Analysis: 5 years (required)
  • business requirement documents (BRDs): 5 years (required)
  • working with key stakeholders: 5 years (required)
  • establishing metrics and KPIs: 3 years (required)
  • Quality assurance: 3 years (required)

Work Location: Hybrid remote in Toronto, ON M5H 1H1

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