Job Description

SUMMARY: The Sales Coordinator assists the Director of Sales and Sales Manager in sales operations including: reserving meetings and conferences, coordinating wedding groups, general administrative functions, and arranging sales blitzes and giveaways. This position requires strong communication skills, both written and verbal.

ESSENTIAL DUTIES AND RESPONSIBILITIES: * Acts as primary sales professional for one or more market segments identified as revenue generators for the property. * Responsible for meeting and exceeding sales goals as established by Director of Sales & Marketing, Area/Regional Director of Sales & Marketing and/or General Manager. * Proactively identifies, qualifies, and solicits new business opportunities through account and market penetration and saturation. * Works collaboratively with other members of the hotel team to ensure sales efforts are coordinated. * Identifies, qualifies and maintains lead sources and active accounts through telephone contact, site tours and inside and appointments, occasionally, outside appointments as needed. * Responsible for execution of action plan outlining planned sales activities for the week, month, and quarter for the assigned market segment. * Conducts effective site visits. * Use available tools to understand competitors' strengths and weaknesses, and knows how to sell against them to targeted market segments. * Creates detailed customer account records, correspondence, sales agreements, proposals, and thank you letters for own accounts or in support of other sales professionals. * Communicates with internal customers and resources to ensure effective guest service. * Partners with operations in providing a customer experience that exceeds the customer's expectations. * Acts as customer liaison with hotel during customer stay ensuring daily needs are met and to ensure overall customer satisfaction. * Assist Director of Sales and Sales Manager with projects, special events and presentations. * May be asked to operate a motor vehicle in the course of running errands for the hotel. * Perform other duties as required.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions. Required knowledge, skills and abilities include, but are not limited to: * Ability to understand, execute and support customer service standards and applicable brand standards. * Ability to work collaboratively with hotel service team to provide exceptional customer service. * Superior guest relation skills. * Excellent telephone sales skills with overall sales skills and an ability to effectively close a sale * Excellent verbal and written skills. * Operational knowledge and/or appreciation of operational challenges. * Works collaboratively to achieve team and individual goals. * Proficiency in business software, including Hotel SalesPro, MS Excel, Word, Powerpoint * High school or GED or equivalent. * Experience in a hotel or similar sales and marketing environment. * Strong Computer skills related account management (i.e. Delphi, Goldmine, Sales Forces.com) * Understanding of online internet distribution channels * Experience with Microsoft Office products * Basic mathematical skills * Strong communication skills – both oral and written. * Organization and time management skills * Interpersonal skills. * Attention to detail and organization skills

Job Type: Full-time

Pay: From $17.00 per hour

Benefits: