Job Description
This position is an opportunity for a dedicated and engaging individual who is willing to challenge themselves to fulfill a role that has both technical and sales aspects. You will grow your product knowledge, skills, and experience to fulfill dynamic and hands-on responsibilities in customer service. A key part of this position is continually expanding your technical understanding of our product line.
Responsibilities:
Learn how the products are quoted, assembled, customized and delivered to customs across British Columbia and Western Canada.
Respond to customer inquiries about the products, services, customized solutions and order fulfillment.
Actively engage with new and repeat customers by providing technical after-sales support.
Work in partnership with the product and technical installation teams to ensure customer feedback and insights are fed back into existing product improvements and new product development.
Collaborate with our marketing functions to help create impactful, customer-centric promotional and informational on-line and digital content.
Develop a sound knowledge of industry, the competitive environment, and trends in the Awning and Screen industry.
Document your activities and collect contact information into our digital CRM.
Qualifications:
Customer experience focused mindset.
Interest in growing personally and professionally into customer engagement.
Solid commitment to detail and accuracy in your work.
Ability to work flexibly in a team environment.
Ability to multi-task and work effectively with other team members.
College or University degree in a technical discipline is an asset however candidates with relevant career-acquired experience are welcome.
Mathematically intuitive thinker is preferred and possessing or willing to learn basic construction/technical/engineering principles.
Some knowledge of fundamental business principles e.g. understanding of revenue, profit margin and sales results reporting is preferred.
Working experience in technical sales and / or sales management is helpful, but not required.
Excellent interpersonal skills and verbal and written communication.
Effective goal setting, planning and prioritization skills.
Creative thinker and problem solver.
At our company, we offer competitive pay, opportunities for career growth, and a supportive work environment. Join our team of dedicated professionals and contribute to our success as a Sales Associate.
Note: All sales positions are high commission based.
Job Type: Full-time
Salary: $33,500.00-$130,000.00 per year
Benefits:
- Paid time off
- Store discount
- Vision care
Day range:
- Monday to Friday
- Weekends as needed
Flexible Language Requirement:
- French not required
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Education:
- Secondary School (preferred)
Experience:
- sales: 5 years (preferred)
- Customer service: 5 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Visit Original Source:
https://ca.indeed.com/viewjob