Job Description

Backed by the drive to help his mom conserve live a stress-free life at home, Geoff Whitlock set out to create Custodia. In late 2018, he did not know how impactful Custodia was going to be, but he knew exactly what it shouldn’t be; a company that desired profits more than the need to help older adults in the community. Within a few years, Custodia had grown to many communities helping thousands of seniors across Ontario.

Job Summary:

As a Regional Sales Representative at Custodia, you will be the frontline ambassador, delivering high-quality home and property maintenance assessments and customer service within your designated area. You are responsible for conducting 5-8 detailed home assessments daily, building strong relationships with customers, and driving the growth of our Home Management Plans (HMPs). This role requires a blend of sales acumen, operational efficiency, and a commitment to providing exceptional service to our homeowners.

We are seeking candidates for the Etobicoke, ON region.

Key Responsibilities:

Home Assessments: Conduct 5-8 comprehensive home maintenance assessments daily, providing a thorough evaluation of each property to determine the specific needs and potential services
Customer Engagement: Build and maintain strong relationships with potential and existing customers, acting as the main point of contact and ensuring high levels of satisfaction.
Sales and Growth: Present and sell Home Management Plans and individual services to homeowners. Utilize your understanding of Custodia's offerings to tailor solutions that meet customers' unique needs.
Quality Assurance: Ensure that all assessments and services meet Custodia's high standards. Address and resolve any issues swiftly to maintain customer trust and satisfaction.
Operational Efficiency: Manage your schedule and routes effectively to maximize productivity and meet daily assessment targets. Utilize company tools and technology to record assessment details and customer interactions accurately.
Community Engagement: Represent Custodia within the community, participating in local events and building a positive brand presence.

Qualifications:

Proven experience in sales 3+ years
Excellent communication and interpersonal skills.
Strong organizational and time management abilities.
Ability to work independently and as part of a team.
Proficient in using technology and various software tools.
A valid driver's license and reliable transportation.

Preferred Skills:

Knowledge of home maintenance and services.
Experience in property assessments

Working Conditions:

Frequent travel within the designated area for in-home assessments.
Hybrid work from home and office as required
Flexible working hours to meet customer needs, including some weekends and evenings.

Custodia Offers: