Job Description
The Dinsmore Auto Group has been serving customers in the South Sound since the 1950’s. The industry has changed a lot since those days, but the commitment of our family-owned and operated dealerships has remained the same – honesty, integrity, and a truly no-pressure shopping experience unlike any other!
As a result, we’ve continued to expand and are looking currently looking for an enthusiastic, motivated, and team-oriented individual who is available to start immediately as a full-time BDC Representative at our Jet Chevrolet location.
Job requirements include but are not limited to:
- The Internet Sales BDC (Business Development Center) Representative is responsible for receiving, responding to, and distributing internet leads along with providing general product and pricing info.
- Handle all guest inquiries with a focus on 100% guest satisfaction.
- Call/Text/Email with the goal to establish a firm appointment date and time for the customer to visit the dealership.
- Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle sales information.
- Maintain and communicate exceptional product and inventory knowledge to our guests.
- Gather and track all guest data as directed; accurately enter into the BDC database with detailed notes.
- Utilize email templates and phone scripts provided by the dealership in addressing customer inquiries and concerns in order to meet the dealership’s objectives.
- Work in close proximity with other BDC Representatives in a team-based environment.
- Facilitate timely follow-up on all internet leads as directed by management and/or procedures.
- Participate in departmental and dealership meetings; other duties as assigned by management.
We offer an exciting work environment with a competitive pay plan including bonuses for appointments shown and sold.
Benefits include:
- 401K
- Medical/Dental/Vision Coverage
- Paid Vacations
- Ongoing Training and Development
- CRM system to help manage customers
Job Type: Full-time
Pay: $42,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
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