Job Description

We are an entrepreneurial, innovative, and ambitious Estate Planning Law firm in South Orange County on track for aggressive growth.

We are actively recruiting for a Client Engagement Sales Specialist to join our team.

This is a fantastic opportunity for a proven, all-star salesperson who can successfully sell legal services and cultivate new relationships. Prior legal experience is not required but you must have a demonstrated record of success selling professional services and discussing big price points and complex problems with maturity and sensitivity.

ABOUT THIS ROLE

The Client Engagement Specialist is a key member of our firm, responsible for direct in-person sales, lead follow-up with potential clients, and customer service. We provide all leads. No cold calling is required.

We need a bright, creative, empathetic, and compassionate person who can convey the value of our services to potential clients and enhance our client experience.

You will work closely with other members of the legal team to develop and maintain relationships with potential clients. You will help us realize our vision of helping more people!

We provide training for what you need to know to best help our clients. For the right person, this will be a highly rewarding position personally, professionally, and financially.

An experienced sales professional can expect to earn up to and above $100,000 per year in base and incentive compensation.

This is a full-time position in our Laguna Hills and San Clemente offices.

Compensation:

$100,000 potential

Responsibilities:

This position will

Conduct initial client consultations to sell legal services
Oversee the smooth transition of new cases to the legal team
Follow up with potential new clients who have not yet retained us
Maintain a tracking system to monitor leads, new clients, and referral sources

Qualifications:

Our ideal candidate will:

Understand how to build relationships with potential clients
Successfully interact with many different types of personalities and ages
Show empathy to potential clients and put them at ease
Know how to close a sale by creating urgency and promoting value
Demonstrate exceptional communication skills in person, over the phone and in writing
Think on their feet
Not get discouraged when things don’t go as planned
Be willing and able to quickly learn about new topics (other legal products)
Treat a call or meeting late in the week with the same care and compassion as one on Monday morning
Follow instructions and understand the importance of policies and procedures
Be a team player that consistently acts with respect and integrity
Be tech savvy (we use Windows computers and specialized software)

Real life experience and a few “battle scars” providing empathy and understanding are assets. Experience overcoming a major obstacle in life and making an important change in your life so you know at your core that others can do it too, is a plus.

The salesperson doesn’t give legal advice, so legal experience is not required. Prior sales and customer service experience is because we can teach you about the planning process, but we can’t teach you how to care about people facing a difficult time in their lives.

We are looking for a team player with a sales focus, creativity, and organizational skills to help us expand our business. The person we hire must bring a high level of energy, positivity, and a can-do attitude to work every day.

We are BIG believers in the value of a team. If you prefer to be a “lone wolf,” this job is not for you.

We are looking for individuals with fire and ambition, not excuse-making “clock-watchers” who will hide under their desk waiting to be told what to do all day long.

If you are the “high pressure” type who thinks sales is a macho game, please do not continue. We believe sales is a service we do for our prospects to help educate them and to help them think through their options and make courageous decisions about their future. We really believe that even if we decide not to accept an engagement from a prospect, that every prospective new client should leave our office better off in some way than when they came in.

If you come from the school of thought that making a sale is all about what you can “get” from a prospect or what you can “talk them into” please do not apply. We believe in consultative selling where we help our prospective new clients make sense of their situation, weigh their options and make important and often life-changing decisions. We are into using sales as the beginning of a long-term relationship with our prospective new clients. If you are interested in a career (we really think of it as more of a “calling”) that offers competitive income and benefits, loads of training and professional development to stay sharp, total transparency (another way of saying there’s nowhere to “hide”), and fuel for your soul because we’re really and truly helping people then please apply.

If you apply and follow all the instructions, we will ask you to complete a brief written interview before having any interviews. We do this to ensure that you can read, write, and think critically. If you do not wish to complete the written interview, please do not apply.

About Company

THE OCEAN ESTATE LAW DIFFERENCE

We are known for helping our clients come out of an extremely emotional process feeling as though they are a better person, in a better position, and that they had a thoughtful and assertive team behind them that really cared and fought for them.

We are passionate about customized and strategic guidance to people looking to protect their assets and loved ones. We are proud of our Best Law Firm award for three consecutive years and we are looking for a strong team member committed to keeping our high level of service to our clients.

We offer