Job Description

Company Description:General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, 3M Firestop products, and associated construction supplies. It is the largest privately-held mechanical insulation distributor in North America. As a family owned company, we have built our business by providing the highest quality products and superior service to our customers. Founded in 1927, we have expanded to 50+ branch locations across the United States and Canada.

General Insulation fosters an environment that promotes learning, growth and success for all our employees. We work as a team to nurture and teach our employees in order to help them grow, evolve and reach their full potential. We seek candidates who are dedicated, talented and driven; they always push forward, seek innovation and are on a quest for self-improvement. Investing in our employees has enabled us to develop great leaders and in turn be our industry’s distributor of choice for over eighty-five years.

Essential Job Functions:

Handle incoming customer calls or customer walk-ins by answering questions and following up with product recommendations and price quotes utilizing great customer service techniques.
Receive and process orders in E-Term.
Provide support to outside sales team by maintaining Product Literature/Samples, communicating customer activity and providing leads.
Ensure pricing and packing slip matches when receiving or shipping material; make deliveries when necessary.
Determine appropriate billing situations: COD/Cash/CC/Invoice.
Responsible for daily Credit Card Processing Needs and EOM report for credit card sales.
Reconcile customer or vendor material returns.
Provides consistent communication with warehouse personnel to ensure customer needs are met.
Must be comfortable with change, possess an entrepreneurial spirit and have ability to think outside the box.
Works in warehouse loading/unloading trucks, pulling orders, cleaning/organizing and deals with UPS.
Ensures bid follow ups and helps customers resolve issues with orders.
Collect mail, faxes and Federal Express and distribute.
Assist in administrative office duties as required.
Ability to work full time (40+ hours) each week.

Minimum Qualifications:High school Diploma and two (2) years of inside sales experience. Requires proficiency in the use of a personal computer and Microsoft Office Suite to generate memos, reports and general office correspondence. Must have good customer service skills and be flexible and adaptable. Must possess good communication skills with peers, direct reports and at all levels of the company.

Special Requirements:Must be at least 18 years of age and have a valid driver’s license. Must be willing to work odd hours including evenings, weekends, and holidays. Occasional travel may be required.

Benefits:General Insulation offers a wide array of benefits including Medical, Dental, Vision, 401K with a discretionary match, Life Insurance, Long Term Disability, Short Term Disability, Health Savings Accounts, Tuition Reimbursement and more. All employees who enroll in a medical plan are also enrolled in an employer sponsored Life Insurance Policy.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week

Benefits: