Inside Sales/Customer Service

Job Description

Type of Position: Full-time Sales and Customer Satisfaction

Schedule: Monday to Friday 8:30 am to 5:00 pm shifts IN OFFICE (seasonal late shifts from 10:00 am-7:00 pm) Saturday as seasonal demand dictates from 9:30 am- 1:00 pm

Minimum Hourly Salary: $20.00 per hour plus commission and bonuses for hitting targets! Actual Customer Success team members are earning between $865.00 to $1188.00 per week which includes hourly base pay plus bonuses throughout the year.

We are seeking to hire a sales hunter with a positive attitude immediately! However, international candidates will not be accepted, this position is in-office in Concord, Ontario.

LawnSavers is an innovative lawn care company taking a fresh approach to the green industry. We are an employee-first company that builds and maintains great-looking, healthy landscapes in an environmentally responsible manner, all while building careers for our team. We use technology to streamline operations and improve communications to provide exceptional employee and customer experience.

LawnSavers was voted the best workplace in the industry for 2022 and 2023 and earned Employer of Choice from Landscape Ontario! We pride ourselves on this honor that was achieved by exhibiting our Core Values every day.

Our Core Values are: Do the Right Thing, Empowerment, Family, Humility, Integrity, Safety, and We Step Up! Our customer service-focused team has won numerous awards from Homestars, Top Choice Awards, and the Consumer Choice Awards. Working with LawnSavers means top compensation, respect from your employer, opportunities to advance, great tools, a phenomenal group of people to work with, and plenty of engaging, rewarding work.

This role is designed for you to flourish and grow on a career path with unlimited opportunities. Some companies are just different in a very good way… come grow with us!

Benefits available to the Sales Representative:

• Extensive Medical, Prescription, and Dental Benefits program
• Life Insurance
• Paid Stat Holidays
• Paid Volunteer days
• Tuition reimbursement program
• 1st time home buyers/RSP savings program with company matching
• Actual Customer Success team members are earning between $865.00 to $1188.00 per week which includes hourly base pay plus bonuses throughout the year
• Fast-paced, fun, flexible, and dynamic work environment
• Annual holiday party
• Recognition awards
• Year-round employment with full-time hours

Responsibilities of the Sales Representative:

• Learning and executing our sales process
• Ability to accurately maintain client records within our CRM and solve client issues effectively
• Effectively communicating and setting clients' expectations via phone, email, and text interactions
• Honest and straightforward communication with both clients and colleagues
• Meeting or exceeding weekly sales goals
• and at all times Making our Customers say WOW!

Requirements of the Sales Representative:

• Minimum of 1 year of sales experience in a call center
• Professional and enthusiastic telephone manners
• Ability to read, write, and speak English proficiently
• Ability to add, subtract, multiply, and divide all units of measure
• Be a tech-savvy individual with basic to intermediate computer skills

Qualifications of the Sales Representative:

• Goal Driven
• Ability to know when to ask for help
• Ability to problem solve and communicate effectively
• Confidence, empathy, and enthusiasm
• An eagerness to make Customers say WOW!
• Team player, but also the ability to work independently

Keywords: sales representative, sales, customer service, call center, lawn, green industry, green, environment, lawn care, landscaping

Job Type: Full-time

Pay: $865.00-$1,185.00 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Concord, ON L4K 4K5: reliably commute or plan to relocate before starting work (required)

Experience:

• Inside sales: 1 year (required)

Work Location: In person

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