Inside Parts Sales - 2nd Shift

Join the team at West Michigan International (WMI) and K&R Truck Sales, a locally-owned group of companies dedicated to providing top-notch services in the truck dealership industry. With five locations across West Michigan, we pride ourselves on our extensive service department, complete body shops, parts delivery, mobile service trucks, towing, and a laser focus on customer service. We are currently seeking a 2nd shift Inside Parts Sales Representative to join our team. This role involves working Monday - Friday from 4pm to Midnight. We offer a positive work environment and a generous benefits package. If you have a passion for customer service and a knack for sales, we'd love to hear from you.

Responsibilities

• Look up and sell heavy-duty truck parts
• Communicate with customers and staff on parts status
• Use the parts catalog for parts lookup
• Answer phone calls, provide price quotes and other information
• Review body shop estimates to ensure correct parts and pricing
• Pull and fill orders from stock
• Maintain inventory levels and accuracy
• Locate out-of-stock parts from an outside source and submit an emergency order, if necessary
• Bill all internal requests for parts on service repair orders
• Receive payment from retail customers or obtain credit authorization
• Set up orders for daily shipment, delivery, or pick-up
• Commit to continuous learning about inventory and product lines

Qualifications

• Experience with heavy-duty parts preferred
• Excellent oral and communication skills
• Professional attitude and appearance
• Confident, positive attitude with a customer-focused approach
• Proficiency with computer software including Microsoft Office and web-based applications
• Ability to lift, carry and move more than 50 pounds
• Ability to work in a fast-paced environment

Benefits

• Medical and Dental
• 401K Plan
• Paid time off
• Growth opportunities
• Family-owned and operated
• Health and wellness

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.