Job Description
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Manager Business AnalysisIn this role, you will be working directly with one of the leading Financial Services client to develop business requirements for IT Projects. You are engaged with the project through all phase of the software development cycle and work closely with the client, the application development department, and other individuals to successfully implement projects. Your job will be hands-on in performing business level process analysis using the accepted tools and methodologies as well as preparing functional specifications. You will also work alongside the development teams to provide iterative analysis of the detailed specifications and to provide a link between the business and the technology teams.
As a Business Analyst, you can look forward to:
- Defining the business requirements / user stories for a given project.
- Providing project management from scoping/business case through to launch; this includes effectively laying out the project in a project plan, organizing the project by task ownership, controlling the project by anticipating problems and pursuing resolutions, and ensuring a good communication plan is developed and executed.
- Providing business analyses including analysis of competitors, operational efficiency and utilization.
- Analyzing, conducting, planning and preparing plans and/or procedures that provide operational and/or technical support to business operations to achieve specific objectives.
- Maintaining an ongoing interface with external and internal stakeholders in areas such as decision analysis, planning and execution and technical needs.
- Building and maintaining, effective relationships with internal and external partners
- Collecting, understanding and communicating business requirements for the project, and translating them into functional specifications and detailed test analysis that can be utilized by the solution development teams
- Analyzing and detailing business processes
- Documenting the results of business analysis and acquiring sign-off from client on the specifications
- Crafting, specifying and executing test scenarios and test scripts
- Supporting and developing BA’s working within your project team
- Has demonstrated evidence of analyzing and detailing complex business processes
- Is experienced in writing requirements / user story specifications for Information Systems
- Demonstrates flexibility and adaptability to work at all levels across projects
- Has experience interacting directly with end users and clients
- Has superb attention to detail, ability to multi-task and manage multiple projects at a time
- Is results-oriented, driven and capable of delivering results while working under tight deadlines
- Has excellent presentation, interpersonal and communication skills, with the ability to tailor messages to a diverse audience
- High School Diploma or equivalent required. Bachelor's degree in Business, Finance, Information Technology, Computer Science or similar discipline preferred.
- 3+ years of experience in Business analysis
- Previous experience working in Financial Services with knowledge of core Optis processing is preferred.
This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
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