Job Description
Outside Sales Representative
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!
What we’re seeking:
As we rapidly expand our fiber technology across the nation, we’re seeking an Outside Sales Representative to play a role in connecting communities to what matters most to them. In this commission-based role, you’ll prospect customers through door-to-door solicitation. By joining our Consumer Direct Sales organization, we’ll provide you with an assigned territory, leads, and sales best practices that set you up for success. In this in-person role, you will be required to report to our Muskegon, MI location to complete your work responsibilities. The sales territory will include: Muskegon, Ravenna, Norton Shore *work location subject to change depending on business needs
What we offer:
We also provide benefits that prioritize the wellness of you and your family. Some of which we are most proud to offer include:
- Ramp & Training Pay. Start with a ramp & training pay equal to your full target compensation, ensuring financial stability as you build your expertise. As you progress, opportunities to exceed your sales targets can significantly increase your earnings beyond the monthly commission target during your ramp-up period
- Medical, dental, vision, and prescription drug plan benefits starting day one
- Tuition Assistance Program. Frontier covers 50% of eligible expenses with an annual cap of $5,500 to further your education and career
- 20 PTO (Paid Time Off) days + 10 paid holidays per year
- Mileage reimbursement for travel around town
- 401k match of 50% on 6% of eligible compensation
- Performance-based promotion path and succession planning
- World Class Training and Development
- Personal & Work Life Balance Resources & Wellness Support Assistance
- Employee Resource Groups
- Same-sex spouse and domestic partner benefits coverage
- 10 weeks of paid parental leave, & a phased return to work program for new parents
- Up to $10k in adoption program assistance
- 3 weeks of paid caregiver leave
- Company provided laptop, tablet, and cell phone for work
What you’ll do:
- Acquire new residential customers from assigned leads & territories, based on door-to-door solicitation, outbound calling, lead follow-up, grass-root marketing events, etc.
- Analyze, develop, and deliver personalized sales proposals based on meeting the customers' needs
- Actively participate in sales meetings and complete training programs
- Achieve monthly sales quotas
- Complete all administrative tasks related to products sold following departmental policies, procedures, & quality control guidelines
- Stay well-informed about competitors' activities in the assigned territory and inform the manager of any changing competitive pricing programs or marketing directives
- Perform other duties as requested by the supervisor
What we need in you:
In this sales role, we need you to bring your drive and persistent personality to prospect customers confidently and professionally to explain our product offerings and value. We also need you to have a strong sense of independence as you navigate your assigned territory, close sales, and nurture relationships with minimal supervision.
What background you should have:
- High School Diploma or equivalent
- A valid driver's license, car insurance, and satisfactory driving record
- Ability to travel to and from assigned territories using a reliable personal vehicle, including during inclement weather
- Familiarity with computer operating systems, software applications, and communication devices
- Flexibility to work evenings and weekends as needed to maximize customer contact
- Strong English language comprehension (spoken and written)
Preferred Qualifications:
- Previous success in sales, prospecting, or cold calling, with 6 months+ of direct sales experience
- Knowledge of cable or telecommunications services, particularly fixed telecommunications services such as cable, fiber, or fixed-wireless access
- Ability to educate consumers on related products and services as needed
Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.
In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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