Inbound Sales Representative

Job Description

Job Summary
Legendary CalRep Windows and Doors is a Construction business in Anaheim, CA. We are family centric and believe in developing employees that become more than just employees but like family. We also believe that helping clients is just as important.

We are innovative, customer-centric and believe that work, while it may be demanding, should be equally rewarding and enjoyable.

We are seeking a motivated and dynamic Inbound Sales Representative to join our team. In this role, you will be responsible for converting incoming leads into satisfied customers by effectively communicating the value of our business. You will leverage your sales skills and customer service expertise to build relationships with potential clients, understand their needs, and provide tailored solutions that drive business growth.

Responsibilities

• Respond promptly to inbound inquiries from potential customers via phone, email, or chat.
• Engage with leads to understand their requirements and recommend appropriate products or services.
• Utilize effective communication skills to present product features and benefits clearly and persuasively.
• Maintain a thorough understanding of our business products and services.
• Collaborate with the marketing team to identify new business development opportunities.
• Document all interactions with customers in the CRM system to ensure accurate tracking of sales activities.
• Follow up with leads who have shown interest but have not yet made a purchase decision.
• Provide exceptional customer service throughout the sales process to enhance customer satisfaction and loyalty.

Experience

• Proven experience in customer service especially in the home improvement or Construction industry.
• Strong background in inside sales or business development.
• Excellent communication skills in English, both verbal and written, are essential for effective interaction with clients.
• Familiarity with basic construction and home improvement offerings.
• Previous experience in customer service roles will be beneficial in understanding client needs and enhancing their experience.

If you are passionate about sales and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as an Inbound Sales Representative!

Job Type: Full-time

Pay: $22.00 - $24.04 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person

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