Business Operations Manager

OneSchema
San Francisco, CA
10 days ago

Job Description

About OneSchema

Every company needs to receive data from partners and customers. We see an incredible opportunity to be the de-facto data transfer platform for all industries that run on CSV files (hint: it’s all of them). We are a fast-growing startup backed by General Catalyst, Sequoia Capital, and Y Combinator. Our customers range from publicly traded enterprises to cloud 100 startups like Scale AI.

We have an ambitious, intense, fast-paced culture at OneSchema. As a rapidly growing seed-stage company, every team member has the chance to have a major impact on our business. The ability to operate autonomously is an absolute must. With this level of autonomy, you’ll have the chance to learn in one week what it would take months to learn elsewhere.

About the role

As our team and business has grown, the demands on a broad spectrum of business areas to solve has grown too. We’re looking for a Business Operations Manager to help us address a diverse array of cross-functional business challenges. You will also be contributing to OneSchema’s success by helping the company’s operations scale, and building seamless processes for new issues as they arise.

This role has a high amount of visibility and works cross-functionally throughout the company. It’s a fast paced environment where you’ll be able to wear a lot of hats and need to meet deadlines by maintaining an organized approach and gaining intuition on how to prioritize and coordinate multiple workstreams.

We have an in-person work culture and this role will be based in our SF HQ office 5x per week. This person will report directly to our Chief Executive Officer (CEO).

Areas of ownership

  • People operations & HR:

    • Purchasing workstation equipment and provisioning accounts for new hires

    • Coordinating birthday and anniversary celebrations for team members

    • Researching data on HR policies (e.g. relocation policy, PTO policies)

    • Lead, drive and execute planning on various team events, socials, offsite meetings, etc.

    • Schedule and coordinate logistics for special events (both onsite & offsite)

    • Act as an advocate for promoting and developing OneSchema’s company culture

  • Finance operations:

    • Processing payroll for FTEs and contractors, including commission calculations

    • Paying invoices to OneSchema agencies, lawyers, and other vendors

    • Issuing invoices for new customers and working with customer success team to ensure invoices are paid in a timely manner

  • Sales Ops:

    • Managing RFP process for sales prospect

    • Creating collateral docs for sales team as needed

    • Collaborating with sales team to review legal redline requests with contract lawyer

    • Sales ops projects, e.g. sending annual gifts to customers

  • Office management:

    • Managing office supplies and logistics (e.g. mail, packages, office layout)

    • Coordinating daily lunch ordering for office

    • Addressing questions regarding office management issues (e.g. stationery, Hardware and travel arrangements)

    • Provide general support to visitors (e.g. candidates visiting for on-site interviews, advisors, investors)

    • Act as the point of contact for building management

  • Calendar management across execs and recruiting:

    • Coordinating all appointments and meetings for the CEO and CPO, managing conflicts, and working around personal commitments

    • Scheduling and managing interview processes for candidates to ensure a high quality experience both internally and externally

    • Field and funnel incoming requests; exercise strong judgment and discretion with highly confidential information

Who you are

  • 1+ years of relevant work experience at a startup - e.g. operations, direct executive exposure, project management, startup founder, etc.

  • Experience implementing systems, processes, or programs that increase efficiency

  • Experience in a highly cross functional role and can clearly describe and work within the organizational dynamics of a fast-growth company

  • Ability to execute with conviction and good judgment with limited guidance; needs minimal direction in an ambiguous context to take action and then adapt quickly

  • Extreme attention to detail, organized and responsive

Benefits

  • Meaningful equity compensation - employees act like owners and their compensation reflects that

  • Medical, Dental and Vision plans

  • Daily lunch in office

  • 401k, HSA, and FSAs

  • Unlimited PTO and sick days

  • Mentorship from marketing leaders at companies such as Webflow, Airtable, and Notion

In addition to base salary, we offer competitive equity packages, health, dental and 401(k) contributions that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission.

OneSchema is an equal opportunity employer and encourages all applicants from every background and life experience. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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