Job Description

Pioneer Family Pools is looking for an ambitious candidate to join our incredible team as a Sales Associate at our Oakville retail store! The ideal candidate will be passionate about sales, possess excellent communication and negotiation skills, and have a proven track record of achieving and exceeding sales targets.

Job Summary: The purpose of this position is to be helpful, knowledgeable and committed to finding solutions for all customers in their pool and spa needs. You will provide world-class customer service and sales practices. You will work independently, and in a team to create a clean, organized, life-like presentation of the Above Ground and Hot Tub program. Your goal is to drive sales and find the most efficient, helpful and customer-focused backyard recreation products to suit their lifestyle and well-being. Training will be provided on for all products sold in stores.

Schedule: Must be available to work weekends while in season.

Responsibilities:

Support a strong commitment to superior and genuine customer service by exerting compassion, knowledge and empathy to all customers and associates
Drive sales through engaging both customers and associates with accurate and practical product knowledge
Assist and follow up with on-line leads and support lead generation efforts
Track all Pool & Spa sales into provided excel spreadsheets & Commission reports
Collect all outstanding payments before delivery or install, manage the A/R list
Provide the customer a full pool & or spa orientation within Pioneer Family Pools guidelines
Use Pioneer Family Pools core values and principles to deliver a positive, friendly and pleasant experience while exceeding our customers’ expectations
Maintain at all times a clean, friendly, sales ready retail floor that is aligned with Pioneer Family Pools Corporate guidelines & expectations

Customer Service Responsibilities

Assist all customers on the retail floor and answer any questions. Greet & approach visitors in a professional and friendly manner
Drive the importance of developing satisfied customers leading to online reviews, and word of mouth marketing
Handle complex and escalated customer service issues to ensure a high level of response time and proper problem resolution

Benefits:

· Competitive salary and commission structure

· Comprehensive training and development programs

· Health and wellness benefits

If you are a motivated and customer-focused individual with excellent communication skills, we want to hear from you!

Pioneer Family Pools is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Pioneer Family Pools will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.

Job Types: Full-time, Permanent

Benefits: