Job Description
Overview
In this position, you will work closely with clients to establish solutions to make them successful, broaden the effect of GIS technology to their business, and help shape the evolution of the platform by identifying new implementation patterns. You will provide solutions and thought leadership while promoting the use of Esri technology to enable customer success and support its development and growth into new domains by working closely with industry experts throughout the company.
This team supports our Utilities clients. You will be part of a talented cross-functional team of dynamic and passionate Consultants and Project Managers to deliver solutions that enable our customers to make a difference in communities around the world. You will be part of a delivery team that implements critical technologies that improve quality, reliability and accessibility to data and geospatial capabilities.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Responsibilities
- Help clients translate real-world needs into practical, state-of-the-art, GIS technology-driven solutions through the implementation of Esri's enterprise GIS technology
- Work with clients to prepare multi-year GIS implementation and migration strategies
- Collect, organize, and present client requirements, objectives, and business workflows to translate into meaningful and actionable strategies and plans
- Analyze and interpret business and technical problems and distill them into manageable and practical solutions or tasks
- Provide GIS technical guidance and advice
- Lead project teams during requirements, analysis, design, build, and rollout
- Create and manage the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
- Manage projects ranging from small focused technical transfer engagements to large enterprise implementations of mission-critical systems
- Track project performance and report on status
- Manage subcontractors
- Manage client relationships and expectations
- Work with Esri's marketing and sales teams to develop new business
Requirements
- 5+ years of significant, proven experience applying GIS technology within electric and gas utilities sector
- Domain expertise throughout the electric and gas utilities market including electric and/or gas distribution and transmission
- Experience with Esri products to solve complex business problems
- Familiarity with RDBMS and geodatabase design techniques and concepts
- Demonstrated professional experience applying electric and gas utilities GIS data management frameworks
- Knowledge of software development methodologies
- Ability to develop project designs, work plans, budgets, and schedules
- Experience with desktop, client/server, and Internet applications, and architectures
- Excellent interpersonal, writing, presentation, and leadership skills
- Bachelor's degree information systems, GIS, computer science, or relevant field
Recommended Qualifications
- Experience in the integration of ArcGIS with common utility enterprise systems, such as: asset management, work management, network analysis, Advanced Distribution Management Systems (ADMS), Outage Management Systems (OMS), customer information, and document management systems
- Knowledgeable of utility workflows and how they are applied through GIS; such as: facility management (AM/FM), right-of-way corridor planning, engineering, design, construction, inspection, network analysis, integration with other systems, and market analysis
- Ability to lead and manage consulting and software development teams
- Master's degree information systems, GIS, computer science, or relevant field
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The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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