Business Development Representative

MCA, your trusted advisor for wireless communications, data, and security, is seeking an entry-level Business Development Representative in the Springfield, Missouri area to support our fast-growing MSS division.

MCA seeks team members who share our values of service, growth, teamwork, and safety. As a Military-Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

WHAT YOU WILL BE DOING:

• Engage with clients through calls to understand and address their needs, concerns, or any issues related to products or services.
• Respond promptly and accurately to callers, providing clear solutions and ensuring clients feel supported and valued.
• Retain, grow, and diversify the value delivered to our customers, ultimately growing revenue as a result.
• Develop a thorough understanding of the client's position in the market, their product/service, points of difference, and competitive landscape.
• Oversee client feedback and input for all projects, providing clear direction and detailed timelines.
• Establish and build strong working relationships with business leaders at all levels
• Manage day-to-day client communication and ongoing relationships as it relates to current, new, and upcoming projects.
• Proactively maintain connections with clients and stay attuned to market changes to identify new opportunities, ensuring consistent and effective engagement with all potential clients.
• Provide sales support and recommend products or services that best align with client needs.
• Continuously strive to improve sales techniques and product knowledge through training and professional development opportunities.

WHAT YOU WILL BRING TO THE TEAM:

• Bachelor's degree, preferred.
• High school diploma or equivalent, required.
• Technical background a plus but not required.
• Prior experience within a team environment.
• Excellent communication and interpersonal abilities.
• Ability to build rapport with clients and prospects; ability to articulate the value proposition of MCA services to potential clients both verbally and in writing.
• Motivated, energetic, and results-driven self-starter with a strong sense of ownership over project details and a commitment to accountability.
• Proven ability to multitask, work both independently and collaboratively, and readily follow instructions as needed.
• Basic computer skills to include CRM and Microsoft Suite.

YOUR ENVIRONMENTAL AND PHYSICAL REQUIREMENTS:

The physical environment requires the employee to work inside.

While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.

TRAVEL REQUIREMENTS:

Travel as necessary to support company and customer needs.

DIRECT REPORTS:

No Direct Reports

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”

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