Job Description
Essential Duties and Responsibilities include the following:
· Handle customer relationships with patience and integrity
· Strong focus on Glass House recognition and reputation within the industry
· Provide excellent customer service representing Glass House values and standards
· Continuously improve process and communication
· Work with customers to understand their specific needs and product usage
· Keep accurate records pertaining to inventory and account notes
· Conduct sales on site to ensure smooth delivery
· Maintain all contacts within CRM
· Track all sales interactions clearly and intelligibly in CRM
· Vet all customers for full DCC compliance, and maintain organization of all documentation
· Create customer wide e-mail information blasts to update on pricing/strains and any Glass House Farms news
· Coordinate transportation of product to internal supply chain customers
· Input Sales Orders in Business Central
· Send test results and product information to customers upon request
· Send invoices to customers and AR updates
· Support Sales Team in hitting monthly and quarterly sales goals
· Follow proper accounting procedures for sales, working closely with Finance and Inventory teams
· Provide Accounting department with assistance on AR, consignment, and billing
Job Type: Full-time
Pay: $65,550.00 - $80,000.00 per year
Benefits:
- 401(k)
- Cell phone reimbursement
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Compensation package:
- Commission pay
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Work Location: In person
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