Telecommunication Sales - Account Executive

Description:

Role Overview Job Summary

The Account Executive – An outbound acquisition sales role that represents a large regional telecom provider that will sell telecommunications and fiberoptic internet services offered by our client, to new and existing customers.

Supervisory Responsibilities

None

Responsibilities:

• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Performs other duties as assigned.

Requirements:

Required Skills/Abilities

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Passion for delivering exceptional customer experiences by executing with energy and excellence

Education and Experience

• 6 months of call center experience preferred.
• 1 year of acquisition sales required, 3 years or more preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 10 pounds, if necessary.

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