Sales Account Manager

GENERAL SUMMARY

As an Account Manager for Central Oil & Supply, you should strive to build and maintain strong relationships with customers and prospects. This position will serve an existing account base, obtain/enter orders, and establish new accounts by maintaining relationships and growing new ones. This position will also meet and exceed all profitability goals defined by our strategic plan, annual sales budget, and KPI’s set for the position. At COS our entire team strives to be world-class not just professionals but people. Our attitude, attention to detail, and character is what differentiates us.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Communicate with customers and prospects on a daily basis and build relationships that result in territory growth and a great customer experience.
• Utilize marketing tools and build a robust sales pipeline
• Successfully accomplish weekly assigned routes and manage client inventory.
• Grow route sales, gallons, and profit by achieving quotas and KPIs set for the area. Route growth is based on growing both existing accounts and acquiring new accounts.
• Identify opportunities with existing accounts by effectively assessing the customer’s needs.
• Complete site surveys and quotes for customers.
• Check smart tank monitors frequently for customers’ inventory levels.
• Conduct quarterly business reviews.
• Complete all sales activity KPIs set forth by management in the company’s CRM. Work closely with the Territory Business Development Manager to ensure desired activity level, gallon and gross profit growth, and all required duties of the position.
• Maintain company CRM by constantly updating customer accounts, addresses and contact numbers, as well as making notes in the system to ensure the company has up-to-date notes on each customer and prospect.
• Rollout marketing strategies and promotions in a timely manner and give feedback to team on the effectiveness of those strategies/promotions.
• Obtain a high-level of expertise and knowledge of competitive advantages of Branded and Unbranded products, through required online module training, and vendor/COS training
• Have a working knowledge of the company’s (and our competition’s) products, pricing and inventory.
• Work closely with all departments: Operations, Accounting, Marketing, and Customer Service groups.
• Assist in resolving billing and delivery issues and customer disputes.
• Ensure all incidents with customers are resolved.

QUALIFICATIONS AND CHARACTERISTICS

• 3-5 years of outside sales experience or comparable experience in the automotive aftermarket industry
• Working knowledge of Word, Excel and CRM systems
• Proven track record of sales, customer management, and new account success
• Understanding customer’s needs and having the ability to problem solve.

We offer a very competitive compensation and benefits plan including:

• Extensive Training
• Competitive Benefits
• Cell Phone Plan
• Established sales territory with repeat business.
• Compensation Package includes a base salary plus a tier commission structure.