Multifamily Business Development Manager

Multifamily Business Development Manager

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!

What we’re seeking:

The MDU Sales Manager will be responsible for managing a team to drive sales growth within the multiple dwelling unit segment. This role requires a strategic thinker with a strong sales background and an understanding of the unique challenges and opportunities within the MDU market. The ideal candidate will build relationships with property management companies, developers, and other stakeholders to expand our presence and revenue in this sector.

In this in-person role, you will be required to report to our Dallas, TX location to complete your work responsibilities.

What we need in you:

You are a successful sales leader with experience managing a high-performance business development team that will deliver exceptional solutions and services to our valued customers. You have an innate desire to win and take ownership of your team’s success. You can pivot quickly between hands-on sales coaching and executive KPI reporting. You are a results-driven sales professional who can inspire a team to optimize customer satisfaction, revenue, and retention strategies.

What you’ll do:

• Lead, mentor, and inspire a team of regional business development managers to consistently meet and exceed aggressive monthly, quarterly, and annual quota and KPI targets.
• Develop and execute sales strategies to achieve revenue targets within the MDU segment.
• Consistently deliver on all business targets and achieve all assigned monthly, quarterly, and yearly quotas.
• Conduct market research to understand MDU trends and identify new business opportunities.
• Monitor sales performance and prepare regular reports for management.
• Attend industry events and networking functions to promote company offerings and build relationships.
• Maintain efficient sales role definition, territory planning, and success-based staffing model to facilitate revenue growth and increased sales velocity.
• Prepare and analyze sales report data to achieve accurate targets and forecasts, ensuring projections are in line with operational goals and overall company growth strategy.
• Proactively assess, clarify, and validate customer needs and satisfaction by engaging with properties and developers.
• Act as an escalation point for customer issues and work with teams to ensure timely resolution.
• Recurring assessment of full-funnel metrics/KPIs to ensure optimal performance.
• Travel as necessary to support regional teams

What we offer:

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer include:

• Salary Range: $61,000 - $155,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Day one medical, dental, vision, and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Same-sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance

What background you should have:

• Bachelor's degree or equivalent experience required
• 5+ years’ experience in sales management, preference for roles within the telecommunications or related industries
• Proven track record of success in B2B sales, particularly within the MDU market.
• Knowledge of fiber-based telecommunications services a plus
• Must have excellent interpersonal, oral, written, communication, and presentation skills.
• Strong influencing skills and sales proficiency with value-based selling.
• Ability to effectively build and deliver sales plans, dashboards, and pipeline reports and manage both individual and team KPIs.
• Demonstrated ability to establish and maintain effective, collaborative working relationships with executives, department heads, mid- and lower-level management, vendors and other stakeholders
• Salesforce or equivalent CRM proficiency required
• A valid state driver’s license and a willingness to travel up to 50% within the assigned region

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.