Project Coordinator

Role Responsibilities

Are you self-motivated, a team player, passionate about project management, innovation, and operational improvement? Do you love challenging work and coming up with creative solutions? Here is a chance to reveal your talent! We are fast paced, involved in many exciting projects, interact with various ministries and have the opportunities to learn and apply new skills.

Reporting to the Modernization Projects Supervisor, in the Business Modernization and Transformation unit of Modernization Office Branch (MOB), the Project Coordinator will be responsible to lead, recommend, design, manage projects, implement and evaluate major projects and cross-ministry initiatives, including those that support the ministry business plan, the MOB Roadmap, strategic policy and program directives.

Working closely with the Ministries of Technology and Innovation (T&I) and Service Alberta and Red Tape Reduction (SARTR), the Project Coordinator has operational responsibility to help drive the design, development and implementation of GoA digital contact centre products and services related to enterprise-wide modernization and transformation of contact centre processes and systems to improve client and staff experiences.

You will provide important services relating to the identification, analysis, and evaluation of service delivery issues. You will play a key role in the development of cross-ministry options, solutions, and alternatives to enhance the citizen-centered, aligned and integrated approach to social-based program development and delivery of services and benefits to Albertans.

Projects are highly complex. Policies, programs and initiatives cut across multiple ministries. Utilizing research, project management and business analysis methodologies, skills and tools, you will demonstrate a high level of creativity to recommend and implement new and redesigned delivery approaches, directions and solutions, including the onboarding of new programs and services.

Collaborating with other project coordinators, product owners, management and senior management in the branch, division and partnered ministries, and leading cross-ministry working groups, you will perform professional research work that requires research methodologies to define the problem. You will conduct business and data analysis, determine the impact of other government regulations and legislation, and present associated options and recommendations for input to evidence-based decision.

Project work will include comprehensive research, consulting with key Seniors, Community and Social Services ministry, other government departments, and community stakeholders. This position is required to liaise with these stakeholders and represent the ministry and/or division in interdepartmental work teams and external committees. It frequently requires leading and/or participating in a wide range of committees and working groups, including developing Terms of Reference, designing outcome driven action plans, leading projects, coordinating material and writing final reports.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

Qualifications

A University graduation in a related field (business administration, social sciences, public administration, economics, computer science) plus 4 years progressively responsible related experience as described below.

Equivalencies:

Equivalencies will be considered: Directly related experience or education considered on the basis of:

• one year of experience for one year of education or
• one year of education for one year of experience.

Assets:

The following will be considered strong assets:

• Ministry business plan and objectives
• Ministry governing legislation, policies and related business applications that support the ministry activities
• Change management, systems development and information management methodologies
• Project planning best practices, processes and procedures
• Business process and requirements development methodologies
• Discovering, refining, prioritizing and scoping requirements
• Agile and waterfall methodologies
• Facilitating and leading workshops

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to

Notes

Hours of work: Monday – Friday, 8:15 am -4:30 pm (36.25/week)

Positions Currently available: Two permanent salaried positions based in Edmonton

Location: These positions are based in Edmonton

This competition may also be used to fill future vacancies at the same and/or lower classification.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.


In addition to their current resume, applicants are advised to provide information in a cover letter that clearly and concisely demonstrates all of the following: how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Final candidates may be asked to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

What we offer:

• Working for the Alberta Public Service –
• Public Service Pension Plan (PSPP) –
• Alberta Public Service Benefit Information –
• Leadership and mentorship programs.
• Professional learning and development -
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
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