Job Description
Find Your Limitless with RelianceBy joining Reliance as a Plumber, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!
What will you do?
- Learn and grow as an important part of a team that cares about Reliance and its customers.
- Provide general residential plumbing services to customers.
- Represent Reliance in a professional, courteous and customer service-oriented manner on each and every call.
- On-site problem diagnosis, accurately estimate repair costs, fixed right the first time and continual value-added communication with the homeowner
- Install, maintain and repair all types of piping systems, fixtures and other equipment used to distribute, supply or dispose of water or wastewater, including fixtures systems and appliances in residential buildings
- Set priorities and work assignments to meet established deadlines
- Perform diagnostics, repair, maintain, service and install equipment in accordance with manufacturer specifications
- Adhere to all safety rules and procedures and relevant regulatory requirements.
- Correctly instruct customers on proper care and maintenance
- Explain the value of Reliance products, services and programs on every call
- Perform other duties as required by supervisor or designate.
- The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
- Competitive wages with opportunity to earn additional commissions and bonuses
- Fully paid tuition and apprentice leave top-up for eligible Team Members
- Consistent work with a predictable and stable work schedule
- And award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
- A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
- A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance
- 306A Certified License - Mandatory
- 5+ years’ experience in the Plumbing field
- Must have a valid driver’s license with clean driver’s abstract
- Must be physically capable of performing all work required of this position
- Excellent verbal and communication skills
- Strong interpersonal and problem-solving skills
- Outstanding customer service with strong interpersonal and problem-solving skills
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for four consecutive years since 2019. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information, please visit www.reliancehomecomfort.com
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