Sales Representative

Type: Full-time, Hybrid

Salary: $37,000 base salary plus uncapped commission

Who We Are:

Novus is a rapidly growing company offering the best in Internet, TV, and home phone services. We pride ourselves in our best-in-class customer service and have our customers at the heart of all our decisions. We collaborate with an open mind to bring cutting-edge technology to our customers as we continue to strive for success and growth in the communities we service. As a company, we focus on leaning in on our passion, uniqueness, and diversity by providing an inclusive environment for our employees.

Why Novus:

• We’ve been in business since 1996 and are headquartered right here in beautiful Vancouver close to bus routes and Skytrain stations. We live and play in the communities we service.
• We offer a comprehensive benefits package after 3 months of full-time employment.
• Novus also offers generous education reimbursement and employer matching GRRSP programs.
• Our Fun Club will have you socializing with activities throughout the year tasty treats on Fridays will satisfy your cravings.
• It’s your birthday! Take the day off.
• Do you like dogs? Perfect, there are many roaming the office.
• Our office is close to a variety of lunch spots.
• We offer a hybrid work from home/office environment after a predetermined training and development period.

Job Description:

As a Sales Representative, you are an incredibly important part of the team. You are a relationship builder with the residents, building managers, and concierges in the buildings we service. You are the first impression of Novus for most and a key representative of our values, always striving to provide the best experience possible. You are genuinely interested in connecting with people and helping them find the right TV, Internet, and Phone services for their unique needs. You also enjoy the opportunity to earn uncapped commission on every account you sign up and monthly, quarterly, and annual bonuses!

Some of your responsibilities include:

• Following up on sales leads and inquiries via phone calls and emails.
• Selling and promoting our Internet, TV, and Phone services.
• Reaching out to current customers for retention and upselling purpose.
• Developing and nurturing a strong relationship with building managers and concierges.
• Organizing and attending Sales events in the buildings in your territory.
• Participating in sponsored marketing events as well as street teams.
• Other duties as required.

Required Skills and Qualifications:

• 1 – 2 years’ experience in a sales, retail, or call centre environment
• High School Diploma required
• Proficient with Microsoft Office
• Experience with Salesforce an asset
• A valid BC driver’s license
• Product knowledge or industry experience preferred

You are:

• An excellent communicator who thrives on building authentic relationships.
• A team player but can also work independently with minimum supervision.
• A people person. Your outgoing, positive and fun personality shines through.
• Highly organized with exceptional customer service skills and have a strong attention to detail.
• Goal oriented and thrive working in a fast paced, rapidly evolving and dynamic environment.
• Available to work weekends and evenings.
• An enthusiast of all things TV and Internet, and technology in general.
• Bilingual? Trilingual? Awesome and a huge bonus but not necessary.
• Have previous experience in the industry? That’s an extra bonus!

At Novus, we are dedicated to fostering a warm and inclusive environment where everyone feels like they belong. We embrace diversity and Inclusion, making sure everyone feels valued, respected, and empowered to share their unique perspectives and talents. Our goal is to remove barriers, so that everyone, no matter their background, identity, or abilities can thrive here. Come, join us in building a workplace where everyone feels at home!

Please e-mail your resume to: humanresources@novusnow.ca

We would like to thank all applicants in advance for your interest in this position. Only candidates selected for an interview will be contacted.

Thank you!