Job Description

The Project Manager is responsible for planning, coordinating, and ensuring successful completion of projects.

ESSENTIAL FUNCTIONS:

· Manages the day-to-day operational aspects of assigned projects; ensures that all projects are delivered on-time, within scope and within budget.

· Develops and implements project plans according to customer specifications; defines Scope of Work (SOW), goals, and deliverables; involves all relevant stakeholders to determine priorities, ensure technical feasibility, and manage progress.

· Manages timelines, risks, and deliverables according to scope.

· Establishes and coordinates project implementation schedule to include: Kick-off meeting, installations, training, database builds, shipping and billing schedules.

· Serves as primary Point of Contact (POC); provides ongoing communication for customers, various teams, and stakeholders.

· Manages critical functions of operations management to improve quality, reduce costs, manage inventory, and ensure customer satisfaction.

· Prepares progress reports for stakeholders including issues encountered and resolutions.

· Determines the customers’ goals and needs, manages expectations accordingly; provides tools, resources, and ongoing support for successful, self-sufficient operation.

· Updates customer database to ensure accurate customer specific information; utilizes database for equipment, shipping, and correspondence information.

· Communicates with Distributors negotiating quotes; coordinates site visits, installations, and schedules according to scope of work.

· Supports various teams, including marketing, regional sales managers, product managers, and engineers, as needed.

· Prepares Bid Proposals, Request for Proposals (RFP) and other reports, as required.

· Recommends viable solutions for all platforms and process improvement for flawless execution of projects and guaranteed customer satisfaction.

· Reports and escalates issues to management, as needed.

· Performs other related duties as assigned by upper management.

· Updates job knowledge and maintains proficiency by attending conferences and participating in educational opportunities and professional organizations.

REQUIREMENTS:

· BS in Business Management, Marketing, or closely related field; relevant years’ experience will be considered in lieu of degree.

· Proficient with Microsoft Office, Excel, PowerPoint, and project software.

· Minimum of 3 years experience in Project Management or Account Management.

· Contracting and Fleet Management experience, preferred.

· Marketing and Technical experience and/or aptitude, a plus.

· Ability to represent Syntech with the highest level of behavior and integrity at all times.

· Protect the organization’s value by keeping information confidential.

· Ability to build strong relationships with trust, respect, and dependability.

· Clear communicator with excellent written and verbal communication skills.

· Detail and process-oriented; able to maintain accurate documentation.

· Solid organizational and time management skills.

· Proven ability to manage multiple projects at various stages involving cross-functional departments, stakeholders, customers, distributors, and vendors, ensuring success.

· Self-starter; able to work in a friendly, fast-paced environment with minimal supervision.

· Proven ability to successfully meet deadlines and complete workload assignments.

· Ability to develop and adapt creative solutions to unique projects.

CLOSING DATE: 12/13/24

Syntech job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position.

Syntech is a drug and alcohol-free work environment and Equal Opportunity/Affirmative Action Employer (Minority/Female/Disabled/Veteran)

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits: