Job Description

Job Details

Working Title: IT Business Analyst
Job Class: Information Technology Specialist 2
Agency: Minnesota IT Services

Job ID: 82118
Location: St. Paul
Telework Eligible: Yes #LI-Hybrid
Full/Part Time: Full-Time
Regular/Temporary: Limited
Who May Apply: Open to all qualified job seekers
Date Posted: 11/26/2024
Closing Date: 12/02/2024
Hiring Agency/Seniority Unit: Minnesota IT Services
Division/Unit: Minnesota Department of Employment and Economic Development (DEED)
Work Shift/Work Hours: Day
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $27.76 - $45.14 / hourly; $57,962 - $94,252 / annually
Job Class Option: Business Analyst
Classified Status: Unclassified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Employment and Economic Development (DEED). The MNIT DEED team provides technical support to help improve employment conditions in Minnesota. The team supports work that improves workforce and community development, increases business recruitment, and helps Minnesota small businesses to expand into international trade.

Job Summary

These positions are temporary, includes full state fringe benefits, and are anticipated to last up to three years.

Minnesota IT Services is filling two (2) ITS2 positions at MNIT DEED with this one posting. All applicants will be considered for both vacancies.

Step into a vital role as a Business Analyst with Minnesota IT Services (MNIT) and Minnesota Department of Employment and Economic Development (DEED), where you'll leverage your analytical skills to bridge the gap between stakeholders and drive successful projects. This dynamic position involves participating in requirements-gathering sessions to analyze, define, and document business processes, software requirements, and data management systems. You'll be instrumental in developing specifications for innovative technology initiatives, serving as a liaison between IT and business representatives and aiding in the design of system functionalities and modifications. You’ll collaborate on implementation planning for system changes and releases, document system changes, identify and resolve problems, and maintain project information and documentation.

Level. As an ITS2 Business Analyst, you’ll receive direction, coaching, and mentoring by more senior Business Analysts and other project team members. ITS2 duties are more routine and of smaller scope than senior roles, but our project teams will work together to make state service an excellent opportunity for growth and development in this field. Ideal candidates will put their skills to work for the people of Minnesota, being adaptable, flexible, able to respond quickly to change. Come, join us at MNIT and DEED, where your contributions will help shape the future of employment and economic development in Minnesota!

This position is currently eligible for full-time telework:

Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate these qualifications in their resumeResume tips here.:

Position requires a minimum of two (2) years of experience in performing IT business analysis functions.

Experience must include:

Managing business requirements.
Working as a business analyst, writing documentation, system specifications and leading or facilitating discussions on process discovery, requirements gathering, and other key BA duties with diverse groups of stakeholders.
Experience collaborating on projects.
Creating diagrams and effectively communicating content.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem-solving.

A bachelor’s degree or higher in Information Technology or an IT related field substitutes for two (2) years of experience, OR an IT or related associate’s degree substitutes for one (1) year.

Preferred Qualifications

Practical or Work Experience (at least one of the following is preferred):
Ability to collaborate and work effectively as part of an Agile team and is flexible, and quick to adapt to change.
Experience with gathering requirements to benefit system builds and writing detailed user stories.
Experience writing and conducting tests for requirements and system specifications.
Experience setting up a contact center by working with vendor products, configurable products, and commercial-off-the-shelf (COTS) products from design through implementation.
Communication skills in translating technical and system information for non-technical stakeholders.
Knowledge or experience using the Microsoft Suite of tools, SQL, Power BI, and Excel to manage and summarize data.
Knowledge of and / or experience with Power Apps, AWS Connect, Microsoft Azure, and Azure Services (e.g., cloud technologies, managed databases, API Manager).

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
Other legally required checks

Minnesota IT Services will not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Mandie Stevenson at mandie.stevenson@state.mn.us.

Veterans

To be considered for any Veteran's Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

Meet all Minimum Qualifications identified in this posting.
Meet all of the RSV criteria.
Submit a copy of your DD-214 form by the closing date to: MNIT.Recruitment@state.mn.us.

Current State Employees

Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

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