Job Description

The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

The Department of Financial Services is seeking candidates for the position of Office Assistant 2 (Keyboarding) in the Mortgage Banking Unit. Duties include, but are not limited to, the following:

Prepares Mortgage Banking related First Day Letters (FDL), based on pre-established Annual Examination Schedule, for transmission to regulated entities scheduled to be examined, which includes identification of appropriate letter template by institution license class (i.e., banker, broker, servicer), type of scheduled examination (i.e. full scope, target, visitation) and accurate examination contact information;

· Produces formal statistical reports analyzing man-hours associated with the preparation, transmittal and receipt of FDL responses and rescheduling of examinations;

Develops and implements workflow process for managing and coordinating the preparation of FDLs to ensure timely transmission of FDLs to regulated entities;
Responds to incoming FDL related inquiries and follows-up on returned mail relating to FDLs;
Creates revisions and reissuances of FDLs and reconciliations of surrendered entities against Annual Examination Schedule employed to prepare FDLs for transmission;
Inputs Mortgage Banking’s Annual Examination Schedule, including but not limited to: type of examination, participating agencies, if any and proposed date of examination into the business unit’s internal examination database;
Updates internal examination database, tracks logs to reflect open and assigned examinations with information relating to: name of Examiner-in-Charge (EIC), projected completion date, FDL transmission date, end of onsite examination, receipt of final report from EIC and submission of report to Mortgage Banking Examination Review unit;
Prepares tracking reports for FDLs to monitor the receipt and distribution of FDL responses and examination status for scheduled, open, and incoming examination reports and workpapers submitted for review and filing;
Maintains Excel based files, copies of FDLs, and other examination related records associated with the scheduling of examinations and transmittal of FDLs; and
Coordinates division management’s internal meetings with field examiners and external examination-related meetings with management of regulated entities.

Preferred Qualifications

Experience working in high volume work environment.
Working knowledge of Microsoft Word and Excel.
Strong written and oral communication skills.
Highly organized with the ability to handle multiple priorities simultaneously.

Appointment method:

Minimum Qualifications: One year of clerical experience where most work time is spent performing keyboarding, data entry, chart compilation or arrangement, or various tasks involving typing into computerized systems. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply (see minimum qualifications above). At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

List Appointment: Candidates must be reachable on the Civil Service eligible list for #38-695.

Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov/cmo/.

Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $3,400 annual downstate adjustment.

Please Note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.

To Apply: Interested qualified candidates must submit a resume and letter of interest no later than May 6, 2024 to the email address listed below. Please include the Box # OA2 KB-* 02489 in the subject line of your email to ensure receipt of your application. Email submissions are preferred.*

Jonelle Bayer

Box # OA2 KB-02489
New York State Department of Financial Services
Office of Human Resources Management
One Commerce Plaza, Suite 301
Albany, NY 12257

Email: Jonelle.Bayer@dfs.ny.gov
Fax: (518) 402-5071

All candidates that apply may not be scheduled for an interview

Public Service Loan Forgiveness

Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

AMERICANS WITH DISABILITIES ACT: REASONABLE ACCOMMODATIONS

Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.

All people with disabilities are encouraged to apply to all jobs for which they meet the minimum qualifications.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 473-3130 or via email at response@oer.ny.gov

Job Type: Full-time

Pay: $41,399.00 - $50,884.00 per year

Benefits: