Job Description
- Job Location:2200 E. Maple Ave El Segundo, CA 90245
- Location: 2200 E. Maple Ave, El Segundo, CA 90245
Float Location: 5315 Torrance Blvd. Ste. 100, Torrance, CA 90503Weekend Schedule: Yes on rotation with other PSR (Saturday 0800-1200)
Required Qualifications:
- High School Diploma
- Fully vaccinated and boosted for COVID
- Experience with medical insurance, referral processes, and benefit plans
- 1 year of recent experience working in an outpatient clinic or medical office setting
- 1 year of high-volume call center experience
- Experience with CS-Link/Epic
Preferred Qualifications:
- 2+ years’ recent experience working as a Patient Service Representative
- Experience with patient check-in process
- Bilingual English/Spanish
Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains policies, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
*
- COVID-19 Vaccine (Facility Guideline):Required
Job Type: Contract
Pay: $20.71 - $22.00 per hour
Schedule:
- Monday to Friday
Application Question(s):
- Any Epic experience do you have?
Experience:
- outpatient clinic or medical office setting: 2 years (Preferred)
- Call center: 1 year (Preferred)
- exp medical insurance, referral processes, and benefit plans: 2 years (Preferred)
Work Location: On the road
Visit Original Source:
https://www.indeed.com/viewjob