Inside Sales Representative

Job Description

Division: Inside Sales

Region: National

JOB TITLE:

Inside Sales Representative

Reports to the Sales Manager – Rich Pappas

JOB DIMENSIONS

• Key position within the Dorn Sales Team
• Part of Dorn Sales team that includes inside selling, account growth, new client acquisition.
• Responsible for the profitable growth of Dorn targeted customers

ACTIVITIES

• Develop and execute on strategic account plans
• Establish competitive dynamics and define strategies to manage the competitive situation
• Close working with the Sales team, Project Management and Dorn Leadership to identify client needs and ensuring those needs are met
• Manage the territory relationship to develop an indepth understanding of customer’s needs. Translate those needs to management, to lead the organization in development of solutions consistent with strategies and priorities
• Coordinate new business growth opportunities
• Lead specific customer projects that will deliver growth and profit to the NA business
• Prepare periodic business updates to include market share analysis, monthly reports, and specific project updates in PACE(CRM)
• Work with Marketing team to identify customer needs
• Prepare regular forecasts that are validated with the customer planning process
• Practice Safe working habits, in accordance Dorn expectations

CONTEXT AND ENVIRONMENT

• Inside officebased position, limited travel
• potential for some remote location work after 1 year

ACCOUNTABILITIES

• Exceeding financial targets for each account as defined by Gross Margin
• Developing and execution of strategic plans
• Profitable growth
• All facets of customer management including quality resolution, identifying growth opportunities, etc.

QUALIFICATIONS / EXPERIENCE REQUIRED

• Business or Technical Degree preferred
• 35 years account management experience
• Strong selling background understanding of fundamentals of consultative selling adaptable to Dorn products
• Skilled strategic thinker with a track record of results
• Excellent Interpersonal skills
• Excellent phone/video conference skills
• Strong Negotiation Skills
• Highly organized and effective prioritization skills
• High Performance work team experience
• Adept at complex project management, including the ability to manage multiple diverse and complex projects simultaneously
• Ability to interact with all levels of management

About DORN COLOR LLC

Dorn Color is the industry expert in precise color matching, custom sampling tools, surface texture, and unique finish reproduction. We are primarily a producer of custom color cards, custom fan decks, color charts, color pieces, product displays, color swatches and color system product samples. We have the ability to convert customer supplied material, even vinyl, paper, plastics, and leather, into sample cards or sample books and decks; and this is not the limit of our abilities by any means. We constantly work to find new ways to help you better market your product.