Job Description

At Fastsigns of Colorado Springs, we are looking for talented, dedicated professional to join our team.
As an Inside Sales Representative, you will be the initial point of contact with our customers. You will work with current customers and prospects to identify solutions that fit their needs. Our ideal candidate for this position is someone who is outgoing, self-driven, and organized. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.

RESPONSIBILITIES

Maintains a helpful attitude and creates a positive first impression
Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
Prepares estimates and establishes/maintains estimate follow-up procedures
Stays organized with ongoing jobs within a fast-paced environment
Communicates with customers on order status and changes in the production schedule
Maintains an attractive retail environment (clean, organized, and functional)
Helps as needed with reports, close-out, invoices, and required paperwork
Identifies and resolves customer satisfaction issues

QUALIFICATIONS

Experience in the sign and/or graphics industry is desired.
High school diploma or GED required
At least one year in retail or inside sales with excellent customer service experience
Proven record of consistently hitting/exceeding sales targets or quotas
Resourceful and hard working
Experience resolving customer satisfaction issues
Experience working under pressure with multiple tasks/projects
Proficient computer and internet skills, including Microsoft Office suite
Strong verbal and written communication skills
Strong organizational and time management skills

COMPENSATION & BENEFITS