Job Description

Role: Sales Director - Consumer Business Services

What is the Role?

Gerent is looking for a Sales Director who is accountable for identifying and driving new opportunities with new and existing customers to meet revenue quota/targets. They are also responsible for leadership and support throughout the customer engagement and solution implementation lifecycle.

This individual is an experienced sales executive in an industry and/or selling technology solutions. They are client-centric, strategic problem solver who can understand our customers, their motivations and develop the right engagement that will meet their needs and make them successful. They possess business analysis and critical thinking skills to synthesize customer needs. They work closely with Pre-Sales, Industry Subject Matter experts and Delivery experts in order to effectively shape the deal.

The Sales Director will have the opportunity to grow into an Senior Sales Leader role managing a team to achieve a group target.

Responsibilities:

Collaboratively develop and execute a territory and sales plan with the VP of Sales for Emerging. Industries, required to maintain and grow business for Gerent’s services implementation engagements.
Maintain an in-depth knowledge of Gerent’s credentials and Salesforce solutions and roadmap.
Builds and develops relationships with Salesforce executives, field sales teams, and owns account planning, including key pursuits.
Manage the end-to-end sales cycle by understanding our prospective clients’ challenges and framing solutions to them leveraging both our people and Salesforce technology. You’ll quarterback our resources and bring the business context to our proposed solutions. Our typica cycle involves:
- Initial Client Introduction + Need Assessments
- Scoping Conversations (Pre-Sales Led)
- Solution Proposals
- Development & Presentation of Statement of Work
- T’s and C’s Negotiations
Transition the deal to the delivery team with the appropriate knowledge sharing sessions when it gets signed
Stay engaged with the Customer during the delivery to assess any new opportunities or contract extensions
Perform business development duties, including but not limited to market and territory analysis, new business opportunity identification, marketing campaigns, pursuit and solution proposal leadership, contract negotiation and execution, post-sale customer success engagement, existing customer retention and growth, facilitation of long-term relationships with both customers and partners, with strong emphasis on nurturing Salesforce field sales relationships.
Maintain executive alignment and the Gerent relationship with the our clients as our teams deliver projects for them and as we work towards additional work together.
Execute daily pipeline management in Salesforce and provide weekly forecast, pipeline, and activity reports, as directed.
Successfully hit your targets- Quarterly and Annual Sales Targets
Collaborate closely and effectively with our Practice leadership, Pre-Sales, Delivery Team Members and support teams.
Maintains knowledge of problems solved for customers in the industry of focus.
Successfully articulate Gerent and Salesforce credentials, in the context of effective discovery regarding prospect/customer requirements, leading to proposed solutions.
Complete Trailheads and Salesforce Certification on the following within 12 months of joining: Salesforce Associate

What You Can Expect

By the end of the first month, you’ll have a clear understanding of:
- Your industry of focus
- Gerent, its structure and its unique value proposition
- How to effectively network and connect with Salesforce Account Executives
- How to build & deliver a proposal
- How to write a Statement of Work
- How to conduct an effective Sales to Delivery Handoff
At the conclusion of month three, you’ll have:
- Successfully completed your first sales cycles (and won!)
  - Proactively report on data to understand why we are winning and losing, and cross-functionally, communicate feedback to continually improve.
- Conducted a Sales to Delivery Hand-Off
- Execute a networking strategy, expanding your contact with Salesforce Account Executives and Regional Vice Presidents.
- Represent Gerent at a conference or networking event.
- Develop and implement strategic initiatives within your territory that will lead to long-term growth
- Be successful and have fun while doing it!

Qualifications:

5+ years of consulting, services sales experience or industry specific sales experience (industry specific experience is preferred but not required)
5+ years selling technology solutions or industry specific sales
Documented and sustained track record of sales success
Ability to communicate and collaborate effectively at all levels
Ability to synthesize complex topics in a simple manner
Must be authorized to work for any U.S. employer
Approximately 30 percent travel
Experience partnering with executives as a trusted advisor
Solid judgment and problem-solving skills
Ability to manage multiple projects or priorities
Experience with end-to-end implementation of Salesforce solutions or SaaS solutions highly desired.
Salesforce ecosystem experience highly desired
Strong influence, communication, and negotiation skills
Strong experience collaborating with business process owners, program/project management leaders, and technical teams to develop solution proposals
Preferred experience with large scale technology projects
Preferred experience working with technical and creative project teams
Proficient in G-Suite and Microsoft Office apps and other collaboration and project management tools (e.g. – MS Teams, Quip, Slack, Smartsheet, Lucidchart, etc.)

Soft Skills

People Leadership — Must have demonstrated leadership skills in developing and growing long term, high value client relationships.
Growth Mindset - Prepared to approach each interaction with an opportunity to learn, gain new skills, and enhance their existing skills.
Client Focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.
Accountability — Must be willing to take ownership of and responsibility for their customers project success.
Communication and Organizational — Excellent communication, interpersonal and organizational skills
Teamwork — Ability to effectively team with peers in large, matrixed organizations, including significant experience with off-shore teams and delivery.
Innovation, Creativity, Strategic and Problem-Solving — Should be willing to think outside the box when confronting challenges, think strategically (not always about the big deal) and build out practice assets. Strong (and creative!) problem-solving and analytical skills.

Leadership Qualities:

Must have a strong commitment to living in service to others
Be of outstanding character; a leader who influences others to become the best versions of themselves and demonstrates wisdom, integrity and resilience even in tough times
Be a keenly intelligent builder, dedicated doer, and empathetic leader who enjoys developing teams and creative strategies.

What we can offer you:

Competitive salary
WFH
FTO
Paid major holidays
Healthcare, dental, vision coverage
401k

Don’t wait; start growing your career with Gerent today!

At Gerent, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.

The quality of their collective work speaks for itself — today, Gerent stands as a Salesforce Summit Partner and, after 900+ implementations, holds a 5-Star Customer Satisfaction Score. Our services span the gamut from strategy to consulting, implementation, digital experience, innovation, and managed services.

Our ultimate goal is to become a trusted advisor in the Salesforce ecosystem. To that end, we’ve gathered some of the best and brightest in tech to ensure that Gerent’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors.

We’ve built a solid foundation over the past 13 years. Now, we have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us.

Why work with Gerent?

Relationships are our gold standard.

We put our people first because we know the way we treat our employees is the way they’ll treat our customers.

Learning never stops.

Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.

Working to live.

Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families.

Embracing our differences.

Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.

We see and seek the best in people.

We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.

Greater than the sum of our parts.

We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.

Constantly striving for excellence.

When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.