Job Description

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Environment Instrumentation Engineer (CE IE).

In the CEIE role, you will have an opportunity to work alongside a dynamic team of industry professionals across the Information Technology (IT) and Critical Environments (CE) spectrum within Microsoft 24x7x365 mission-critical datacenters.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE IE, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Maintaining industrial control systems (ICS) availability, data quality, service and change management, reporting, and the security of all ICS systems in the Data Centers.
Site level ICS program and project management, and both govern and directly participate in the execution of global initiatives related to ICS systems.
Managing, servicing, and governing Microsoft’s electrical and mechanical industrial control systems (ICS) to include servers, applications, networks, and device infrastructure deployed within Microsoft’s 24x7x365 mission-critical datacenters.
Governing logical and physical access, approval, and permissions related to all ICS systems, networks, workstations, and servers that provide datacenter monitoring and controls.
Empowering a culture of safety and security in global datacenter operations by complying with CO+I’s safety programs and policies and completing compliance knowledge assessments.
Developing positive working relationships with internal teams and external stakeholders.

Qualifications

Required/Minimum Qualifications:

Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, or systems engineering
- OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

Bachelor's Degree in Critical Environments, Industrial, Mechanical or related field AND 5+ years technical experience in network engineering, service engineering, or systems engineering
- OR equivalent experience.
Bachelor’s degree or applicable field experience in Critical Environments, Electrical, Industrial, or Mechanical
3+ Years of experience in an operational, mission-critical, 24x7x365 facility
1.5+ Years of experience in the design and/or commissioning of Industrial Controls Systems (ICS) in datacenter critical environments including the Modbus and BACnet protocols.
2+ Years of experience with the operation and maintenance of building electrical systems (Power distribution, grounding, fire alarm, and related controls systems) and mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls systems)
Project management experience with a focus on agile methodologies.
Knowledge of construction techniques and terminology including the ability to read and interpret blueprints, construction drawings and documents is essential.
Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
Ability to balance competing demands for resources and adapt to changing priorities.
Proven ability to deliver projects on-time and adherence to deadlines.
Provide meaningful and timely reporting for weekly success metrics.
Established understanding of Electrical Power Monitoring Systems (EPMS) and/or Branch Circuit Monitoring (BCM) and/or Building Automation Systems (BAS), and/or Battery Monitoring Systems (BMS)

Service Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 27, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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