Job Description

We are looking for a result-driven retail Customer Service Representative to be responsible for all job duties, from generating leads to closing sales. Customer Service Representative duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Customer Service Representative, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve store sales goals on a monthly basis
“Go the extra smile” to drive sales
Process POS (point of sale) purchases
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customer
Basic understanding of sales principles and customer service practices

Must be able to pass background check

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits: