Job Description
Tom Wood Lexus, in Indianapolis, IN is looking for an Internet Sales Representative to join our team. The ideal candidate will bring their excellent phone skills, personable demeanor, and hospitable attitude, and will contribute to creating a positive and transparent buying experience for our valued guests.
Schedule: Part Time or Full Time openings!
Part Time Schedule: Thursday, Friday, and Saturday 8 AM to 6 PM
Full Time Schedule: Tuesday, Thursday, Friday, and Saturday 8 AM to 6 PM
Responsibilities:
- First Impression Ambassador by serving as the initial point of contact for potential customers reaching out via phone, email or online chat.
- Create a warm and welcoming first impression that aligns with our brand values and commitment to exceptional service
- Assist customers with vehicle selection and promote model options and features, value-add products and services, and purchase and finance options following dealership policies
- Use email, lead management tools (CRM), websites, Microsoft Office applications, and the internet
- Maintain up-to-date knowledge of all vehicles, accessories, financing options, and promotions
- Proactively initiate outbound calls to follow up with leads, address inquiries, and provide personalized assistance through the buying journey
- Utilize effective communication skills to build rapport, answer questions and showcase the value of our offerings
- Work closely with the sales team, managers and other departments to ensure seamless coordination and communication as well as share customer insights, feedback, and suggestions for continuous improvements
Qualifications:
- Professional with excellent communication and customer service skills with friendly and personable demeanor
- Exceptional Phone etiquette and active listening abilities
- Has strong organizational skills and the ability to multi-task
- Maintains a high level of customer service; always being positive and outgoing
- Team-oriented and flexible; willing to learn
- Has strong computer and internet skills; including Microsoft Office
- Previous sales experience, a plus!
- Enthusiastic and motivated team player
- Valid driver’s license, with clean record
Benefits:
- PTO & Vacation
- Paid Holidays
- Medical
- Dental
- Vision
- 401k with Company Match
- Life
- Disability
- Training
- Tuition Reimbursement
- Service Awards
- Career Advancement
About Tom Wood Group
The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.
Our Core Values: Humble Confidence, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.
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http://www.indeed.com/viewjob
