Job Description
Overview
We are seeking a motivated and dynamic Telemarketer to join our team. In this role, you will be responsible for reaching out to potential customers through outbound calling and warm calling techniques. Your primary goal will be to effectively communicate our products and services, generate interest, and schedule appointments for our sales team. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to engage with diverse audiences.
Responsibilities
- Conduct outbound calls to prospective clients to introduce our products and services.
- Utilize warm calling techniques to follow up on leads generated from marketing campaigns.
- Communicate effectively with potential customers, addressing their needs and inquiries.
- Maintain accurate records of calls made, customer interactions, and outcomes in our software system.
- Collaborate with the sales team to schedule appointments and provide necessary information for follow-up.
- Demonstrate a solid understanding of the market trends and customer preferences.
- Provide exceptional customer service throughout the telemarketing process.
- Adapt communication style to suit various audiences, including Spanish-speaking clients when necessary.
Experience
- Previous experience in telemarketing or technical sales is preferred but not required.
- Strong verbal communication skills with the ability to engage customers effectively.
- Familiarity with outbound calling strategies and warm calling techniques.
- Experience in customer service roles is a plus.
- Proficiency in using software tools for tracking calls and managing customer relationships.
- Ability to work independently as well as part of a team-oriented environment.
- Bilingual candidates with Spanish language skills are highly desirable.
Join us in making a difference by connecting with customers and helping them discover solutions that meet their needs!
Job Type: Full-time
Pay: $20.53 - $21.44 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Torrance, CA 90502 (Preferred)
Ability to Relocate:
- Torrance, CA 90502: Relocate before starting work (Required)
Work Location: In person
Visit Original Source:
http://www.indeed.com/viewjob