Job Description

Inside Sales

Fisher Wavy is looking for a hard-working, self-motivated employee to fill the position of Inside Sales at our Retail Store located at 1297 Kelly Lake Road in Sudbury. This is a full-time permanent position reporting directly to the Sales Manager. The position comes with a competitive salary, company pension, and an extensive benefits package.

JOB DUTIES & RESPONSIBILITIES:

Inside Sales:
Handle incoming sales inquiries via phone, email, and in-person.
Provide product information, pricing, and quotes to potential customers.
Collaborate with the sales team to meet revenue targets.
Maintain accurate records of sales interactions and customer details.
Review sales team needs and ordering of required products.
Front Desk Coordination:
Greet visitors and directly assist them with product information or direct them to the appropriate sales team member.
Answer phone calls and route them to the relevant staff members or departments.
Manage incoming and outgoing mail and packages.
Maintain a tidy and organized front desk area.
Delivery Services Organization:
Coordinate product deliveries and ensure timely dispatch.
Liaise with logistics partners to track shipments and resolve any issues.
Communicate delivery schedules to customers.
Customer Quotes:
Prepare accurate and concise quotes for potential clients.
File electronic quotes in the appropriate shared file locations for billing to access.
Follow up on quotes with sales team.
Ensure Dispatch has the most recent quote rates prior to dispatching products.
Time Management:
Prioritize tasks effectively to meet deadlines.
Efficiently manage multiple responsibilities.
Computer Skills:
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Familiarity with concrete dispatching software is a plus.
Reporting:
Provide regular reports to the Sales Manager on sales activities, leads, and performance.
Display professionalism toward our company and customers.
Maintain compliance with all company policies and procedures: safety standards operations, maintenance, training, cleanliness standards, etc.
Perform related duties as assigned by supervisor

JOB QUALIFICATIONS:

Education:

High school diploma or equivalent (associate’s or bachelor’s degree preferred)
Experience in sales, customer service and front-desk roles is required.

Knowledge, Skills and Abilities:

Must possess strong organizational skills
Must be detail-oriented
Excellent computer skills including using programs such as Microsoft Word, Outlook, Excel, etc.
Excellent verbal and written communication skills, including effectively communicate with internal and external customers
Ability to adapt to last-minute changes as dictated by the needs of our business
Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and within a team to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Perks & Benefits:

Extended health benefits including dental, vision disability and life insurance
Company Pension
Employee and Family Assistance Program
Company events
Competitive salary

At Fisher Wavy we seek to hire individuals with diverse characteristics, backgrounds, and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion, or disability, but enriches itself through these differences.

Fisher Wavy welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest, and all will be given consideration for the position, but only those that are selected for interviews will be contacted.

Job Types: Full-time, Permanent

Salary: $17.45-$27.87 per hour

Benefits: