Demand Planning Manager

The Demand Planning Manager is the lead owner of critical Ghirardelli data deliverable: the demand plan. This plan is the first link in our supply chain and is the pivotal data needed to deliver the company's sales, service, and cost commitments. This role owns the Demand plan for a subset of GCCs business portfolio.

Through successful collaboration with multiple cross-functional teams, the Demand Planning Manager leads the complex process of gathering data, analyzing results, and publishing accurate demand plans that point the rest of the business in the correct execution direction. The demand plan also serves as the data of record for measuring the financial pulse of the business. Additionally, this manager will actively contribute to the S&OP and S&OE processes – facilitating the alignment of a single end-to-end company plan based on the published demand.

Requirements:

Salary Range:$101K-$131K/yr. + Bonus Eligibility

Demand execution:

• Support the short-term tracking of demand variation and abnormal sales versus plan;
• Manage the adjustments to the plan and ensure proper communication is done to the supply planning cross functional group (drive S&OE)
• Be the point of contact for internal stakeholders when it comes to shorter terms opportunities and coordinate response on feasibility with supply planning back to the sales organization

Provide oversight and thought leadership in the following Demand Planning areas for a dedicated share of the Ghirardelli product catalogue:

• Baseline Forecasts
• Promotional Lift Forecasts
• Limited Edition (in/out items) Forecasts
• New & Discontinued Item Forecasts
• Import and Export/ Profession Products Forecasts
• S&OP Consensus Demand Planning
• Monthly Key Account Calls
• Demand Shaping
• Risk Management

Help lead the Demand Planning change efforts for the company:

• New Demand Planning Processes
• New systems and other supporting tools
• New organization to support the work

Own and support both direct and indirect performance targets and key operational metrics:

• Direct Performance Metrics
  • Forecast Accuracy
  • Forecast Bias
  • Forecast Value Add
  • Forecast Variability
• Indirect Performance Metrics
  • Customer Service
  • Days of Supply
  • Finished Goods & Material Scrap
  • Fill rate
  • Supply Priorities

Provide demand planning expertise on other key Ghirardelli initiatives:

• Sales & Operations Planning
• New Product Development
• Annual Operating Planning
• Long Term Strategic Planning
• Business Intelligence and Analytics
• Other Projects as Assigned